Bolloré Transport & Logistics is focused on meeting its commitments to its customers, partners, and employees on a daily basis regarding the QHSE (Quality, Health, Safety, and Environment) process. As an example, in 2017, its branch in Congo (Bolloré Transport & Logistics Congo) received the OHSAS 18001 certification for its health and safety management system. This standard defines international requirements for the management of occupational health and safety.
The objective of these certifications is to achieve better risk management to reduce the number of incidents and occupational diseases and to contribute to improving the overall performance of the company. As part of the QHSE process, Bolloré Transport & Logistics is also fully engaged for Quality of its operations. This commitment resulted in obtaining the ISO 9001 certification in 21 African countries.
To this end, Bolloré Transport & Logistics offered 89,987 training hours to its African teams and organized 78,044 HSE meetings and inspections on job sites. Those training sessions, provided to both field employees and managers, are focusing on how to act safely. As a matter of safety, Bolloré Transport & Logistics is also looking for partners that are willing to comply with the safety rules. Therefore, the subcontractors companies are required to follow training sessions as well, which represented 31,868 training hours and 39,131 HSE meetings and inspections.
All African branches of Bolloré Transport & Logistics are required to enforce Bolloré Transport & Logistics QHSE standards. They are also encouraged to implement their own initiatives as part of the continuous improvement process and in order to comply with their local safety issues. As an example, Bolloré Transport & Logistics Kenya launched its "STOP-THINK-ACT" campaign in order to optimize the management safety on a daily basis and to focus on behavior (Always think before acting) for employees. They have also implemented an induction program, based on a safety video reminding all the Safety, Security, Health, Hygiene and Environment measures to be followed on our sites: access controls, pedestrian restrictions, provision and wearing of Personal Protective Equipment, etc.
A global certification program is being implemented, to get one ISO 9001 certification within Africa instead of one certification per country. The following step will be to have an integrated management system certification (both Quality – ISO 9001 – and HSE – ISO 14001, OHSAS 18001 / ISO 45001).