An AOG Desk Opens in Dallas

June 19th, 2018

In order to better serve Aerospace clients, Bolloré Logistics USA announced the opening of its new AOG branch, fully dedicated to AOG (Aircraft On Ground) shipments, which became operational on May 1st, 2018. This team offers 24/7 AOG services for select contracted clients and AOG requests by quotation.

​This Center of Expertise (COE) is located within the Dallas facility, alongside the Aerospace Control Tower and the Support Team of an aircraft manufacturer. The department counts five people, under the management of Greg Vandermark, Aerospace Manager – Middle Office at Bolloré Logistics USA.

Clients with contractual agreements for 24/7 AOG service will be transitioned gradually over the first few months in several phases to guarantee best business continuity. Phase 1, already implemented, consists of US export AOG service level shipments for two large airlines. Bolloré Logistics offers services adapted to the aerospace industry requirements and the different level of urgency of some aircraft parts: routine (hub consolidation), critical (direct shipment) and AOG (priority/first flight out).

In addition to clients with 24/7 AOG service, the team will also handle true Aircraft On Ground shipments for other clients, as agreed on a per shipment quotation basis. Our local branch offices will continue servicing any routine and critical shipments on behalf of our aerospace clients during normal business hours.

“Thank you all for your continued support during the transition of the new USAOG Branch, which will be key in providing uninterrupted service for Bolloré Logistics clients,” commented Greg Vandermark.

 

AOG Desk contact

Email: us.aog@bollore.com
Hotline phone numbers: 404-362-3939 or 972-574-1070

Important note: contact the AOG desk for AOG service shipments ONLY. By contacting the above, you are confirming agreement to pay the contracted AOG rates for each shipment received.

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