The COVID-19 coronavirus situation is evolving rapidly, creating considerable challenges to the health system and causing disruptions to supply chain operations. Bolloré Logistics is closely following the situation and working on different scenarios limiting to the minimum the impact on its customers' supply chain.

The aim of this Webpage is to provide you with information about:

  1. Traffic restrictions

  2. Network operational status (Bolloré Logistics offices, capacities)

  3. Bolloré Logistics' alternative transport plans

  4. Market update

  5. News about our recent actualities with regards to this sanitary situation


Algeria has closed its borders with Tunisia until further notice to prevent the spread of Coronavirus (COVID-19).
On June 13th, Government has announced that the Wilayas of Tamanrasset, Tindouf, Illizi, Saida, Ghardaïa, Naama, El Bayadh, Tiaret, Guelma, Skikda, Jijel, Mostaganem, Tebessa, Tlemcen, Ain Temouchent, El Tarf, Tizi-Ouzou, Ain Defla, Mila are now longer locked down.
29 other wiliyas (Boumerdes, Souk Ahras, Tissemsilt, Djelfa, Mascara, Oum El Bouaghi, Batna, Bouira, Relizane, Biskra, Khenchela, M’sila, Chlef, Sidi Bel Abbes, Médéa, Blida, Bordj Bou Arreridj, Tipaza, Ouargla, Bechar, Alger, Constantine, Oran, Sétif, Annaba, Bejaia, Adrar, Laghouat, El Oued) remain locked down from 8:00 pm to 5:00 am, until June 15th. 
These measures do apply to good transportation and circulation, which are still permitted.
On June 4th, Government announced a plan for the gradual removal of containment, which will be started from June 14, in the form of lifting or adjusting the partial sanitary containment in force. This plan considers the evolution of the epidemiological situation on a national scale.
On April 25th, Government has announced the re-opening of certain local businesses to limit the economic impact of the crisis.

Air Freight: Since 19/03/2020, all passengers’ flights to and from Europe are suspended. 

Freighter flights are operating with minimum services.
Sea Freight: Shipping lines are operating with minimum services. Due to the 14 days quarantine rule applicable to vessels coming from or having called exposed countries, implemented by most countries, delays in lead-times can be expected.
Trucking: Access to Blida by road has been closed.
Warehousing: all our warehouses remain operational accepted Blida facility. Blida facility’s activity has stopped, and all warehousing staff are now confined home until the establishment of the situation decremented by the government authorities. 



Angola Government has renewed the country’s lock-down until May 25th - with exception for essential sector. The State of Calamity (1 step below the State of Emergency) has been declared and activity is expected to gradually return to normal by July 2020, depending on sectors and provinces.

Since 20/03/2020, Angola has closed land and sea borders.

Air Freight: Since 20/03/2020, all domestics and international flights have been suspended.
Charters / humanitarian flights have operated on a very slow pace.                                                                              Angola should accept again commercial flights depending on operators and eventual Health Ministry/MINSA new procedures, starting from June 30th, 2020. 
Current known protocol for flights beyond June 30th should involve pre boarding COVID-19 test, and for in flight passengers 14 days minimum quarantine (institutional or COVID 19/MINSA certified at passenger’s cost) plus test prior to exit quarantine.
Usual mains carriers (TAAG, TAP, AF) have not yet confirmed final schedule plans for July/August.
As far as domestic flights are concerned, Luanda keeps isolated from all other provinces. 
Under current state up to June end no domestic flights are allowed from/to Luanda.
Sea Freight: All port terminals are operating inbound normally with exception of SZA and CAB Oil & Gas terminal, however export is restricted/ impossible.

Restriction policies implemented in both Congo and Angola do impact corridor PNR/CAB’s capacity to operate.
A contingency plan has been set to face the PNR/ CAB corridor situation, operating again with Congolese trucks (1-week notice required) to provide availability.
Warehousing: Warehousing and yards still receiving cargo.
Trucking: International borders are closed except for first necessity and aid & relief goods.  Additional limitation linked to quarantine have also been implemented for international drivers.
Domestic roads access is highly restricted and limited to first necessity and aid & relief goods. Truckers must follow strict sanitary procedures and provide required documentation.
We are committed to make sure our domestics service partners are respecting limitation on essential goods and procedures.


The Sanitary Cordon set around the cities of Cotonou, Abomey-Calavi, Allada, Ouidah, Tori-Bossito, Kpomassè, Toffo, Zè, Sô-Ava, Aguégués, Sèmè-Podji, Porto-Novo, Akpro-Missérété, Adjara, and Atchoukpa is now longer in effect since May 11th 2020.
On April 27th 2020, Government has announced that it is now mandatory to wear sanitary masks in all the country. All churches and mosque could resume starting from June 2nd, 2020. Schools and University also remain opened.

Air Freight: All flights have been suspended since March 20th, and all airlines stopped their services except for AF (which operates 1 passenger flight + 1 cargo freighter / week) and ET (which operates 1 passengers’ flight/ week). Bollore will chartered 3 AF Aircrafts starting from May 12th calling NDJ-COO.
The next Fly to Cotonou via NDJ will be on May 26th.
Sea Freight: Operational but due to the 14 days quarantine rule applicable to vessels coming from or having called exposed countries, implemented by Benin Government, delays in lead-times can be expected.
Trucking: roads are only opened to cargo transportation.


  • Lockdown suspended as from 21 May midnight.
  • All international flights are suspended.
  • A State of Emergency is declared for health reasons.
  • Some schools are resuming.
  • Bars and entertainment venues are closed.
  • All public celebrations are prohibited.
  • Travel permit required for traveling to different zone within Botswana

Air Freight: Airport closed with no Passengers / Cargo. Domestic flights to resume 12 June 2020. Trucking to JNB. Charter flights ex JNB possible for essential goods.
Sea Freight: Import Essential cargo movement operations.  Export only essential cargo with permit will be moved

Road Freight: Drivers will be tested upon entering Botswana; however they will no longer be required to wait for the test results at the border they will proceed with their trip after testing.
Borders operational. 
Customs and warehousing operational.

Burkina Faso
On March 3rd, 2020, Government has declared the state of “Sanitary Crisis”.
On May 4th, the government announced the end of the lockdown of the concerned cities (Ouagadougou, Bobo-Dioulasso, Boromo, Houndé, Dédougou, Banfora, Manga et Zorgho)
On April 15th, 2020, government announced that every individual tested positive for COVID-19 or who had physical contact with a positive COVID-19 case will be put in quarantine.
Since March 23th 2020, Burkina Faso has closed land, air and sea borders, except for trade, until further notice.

Air Freight: All are operational
Sea/ Rail: All are operational
Trucking: All are operational    

The Ministry of Health has announced that no lockdown measures intended to be taken in future.

Air Freight: All passenger flights have been suspended – measure extended until further notice. Cargo flights, sanitary evacuation, humanitarian aid and diplomatic flights are not concerned by this government measure and are still operating for some origin / destinations.
Sea Freight: Operational, some carriers have stopped movements and causing rates fluctuations.
Road Freight: From the new Covid 19 government directives/guidelines, all borders are now open for cargo movement. No longer police escort but drivers must ensure minimal interaction with people and apply strictly hygiene measures.
American and Belgian embassies working on shifts, some schools closed until further notice.


Borders are now re-opened.
Government has maintained additional social distancing measures to prevent the spread of Coronavirus (COVID-19).

Air Freight: Operating as normal
Sea Freight: Operating as normal
Trucking: Operating as normal

Central African Republic

Central African Republic has closed land, air and sea borders, until 25/04/2020.
Government has also announced the lockdown of the country along with additional social distancing measures to prevent the spread of Coronavirus (COVID-19).

Air Freight: All passenger flights have been suspended, putting more constraint on the capacity.
Cargo flights are still operated by DHL.
A contingency plan has been implemented through the BSA cargo option with Allied on Day 3.
Trucking: Difficulties at the Cameroon’s borders, activity is slowed down due to systematical testing of all crews/ drivers.


A curfew has been implemented in the country from 7:00 pm to 6:00am.
Chad has closed land borders, until further notice.

Air Freight: All passenger flights have been suspended until May 15th 2020, putting more constraint on the capacity.
Cargo flights are still operated by DHL.


Government has declared the Emergency State.
Congo has closed borders to travelers, but they remain open to freight.
On May 18th, 2020, Government uplifted the lockdown in place since April 1st 2020.

Air Freight: From 20/03/2020, all passenger flights from exposed countries have been suspended, putting more constraint on the capacity.
Cargo flights are still operated by ALLIED, MAGMA and DHL.
A contingency plan has been set up through the BSA cargo option on Allied available on day 1 via CDG hub.
Sea Freight: port authorities are reducing the entry of empty TC until the situation resumes to regular vessel schedules.
Due to the 14 days quarantine rule applicable to vessels coming from or having called exposed countries, implemented by most countries, delays in lead-times can be expected.
Trucking: Most roads are closed (including the border with Cabinda), however the river crossing to Kinshasa is operational.
Borders with Cabinda have been re-opened until 04/04/2020.

Cote d'Ivoire

Air Freight: all passenger flights have been suspended since March 22nd. Cargo still going but in cargo spot flight including WARA service.
Sea Freight: No restrictions for the moment.
Road Freight: Borders are closed except for trade since March 22, from March 29th restrictions on cargo traffic for entrance and exit in Abidjan area were implemented, traffic is subject to prior authorization from the authorities
Railway: trains for passengers have been suspended but cargo is still operating.

Traffic restrictions on the entrance and exit of Grand Abidjan area, with a regulatory text that defines a short list of authorized goods. However, BTL CI has been granted permission to continue transporting all types of goods.
However, the traffic of goods is authorized, subject to sanitary controls carried out by the competent authorities. Humanitarian and security corridors will therefore be opened to meet the specific needs of pandemic management.

The state of emergency is declared since Monday 23/03, and most restrictions were cancelled as of the 15th of May. However, the ban of travel from Abidjan Area is maintained until May 31st.
Facing the increasing numbers of COVID19 cases since the progressive cancelation of most of the restrictions from mi May, the government is reconsidering its positions:
- Renewal of State of Emergency since Monday 23/03 until 30/06.
- Mandatory masking in Abidjan Area with tighter controls
- Renewal of borders closure until June 30th
- The ban of travel from Abidjan Area is maintained until June 30th, with tighter controls
- Bars and dancing in Abidjan Area continue to be closed until June 31st.


Full lockdown period ended. Partial lockdown implemented with the following conditions:
• Countrywide curfew from 6pm to 6am
• The opening of air, maritime and land passenger traffic will resume only on 1 September. Cargo movement to continue as usual.
• Mandatory use of facial masks in all public spaces and private spaces in which social distancing cannot be observed.
• Gatherings of more than 10 people are not allowed.
• Public and private construction activities can restart as of 10 May.
• Public institutions, central administration services, higher education institutions as well as some businesses may be allowed to resume after 17th May 2020.
• Schools and extracurricular activities will remain closed until the start of the 2020/2021 school year.
• Places of worship are authorized to receive believers during prayer hours from May 23, 2020, if social distancing measures are respected.
Click here to download Presidential Decree.

Quarantine center to be created for truckers due to spike in infected cases.

Air Freight: All passenger flights have been suspended. Cargo flights are still operational.

Sea Freight: Djibouti Port fully operational

Container full not cleared after 30 days are transferred to UFZ yard.

Road Transport:  Truck shortage due to importation influx of Ethiopia Government Cargo. Risk of storage and demurrage charges. Possibility of increased transport rates. Rail availability affected as well. Please contact your usual Bolloré Transport & Logistics agent for more information/alternative solutions.

DRC East

The government of the DRC has declared a State of Emergency effective March 24 to limit the spread of COVID-19. 
All domestic passenger flights between Kinshasa and the provinces are suspended.  The suspension of international passenger flights remains in effect. 
All road and river transport between Kinshasa and the provinces are suspended for passenger traffic.  Goods transport will continue with control checkpoints at Kinshasa city limits. 
DRC National Police and military will patrol to ensure the new rules are followed. 
Schools and universities remain closed, sporting events and gatherings larger than 20 people are banned, bars and restaurants are closed until further notice and non-food stores in Kinshasa were ordered closed.
Countrywide lockdown extended for 15 days.
Goma City in confinement for 14 days W.E.F. 20th May, 2020. Curfew in place from 8pm to 5am.
Mandatory order to wear masks in Bukavu and Goma.

Air Freight: All flights have been suspended effective 20/03/2020. Cargo flights are still operational.
Sea Freight: Mombasa Port operational. Mandatory screening of all vessels by Port Health Services.

Road Transport: Cross Borders transport ongoing. However, border restrictions in Rwanda allowing only commercial/humanitarian cargo and limited crew per vehicle. Congolese drivers not permitted to cross Rwanda due to driver relay policy implementation.

Customs: Delay in file processing from 3 days to 6 days (minimum).

DRC West

On March 27th, Kinshasa Governor Gentiny Ngobila announced that the capital will be placed in "total containment".
According to authorities, individuals will be allowed to stock up supplies after every four days of quarantine.
On 24/03/2020 Government has announced the lockdown of the country.
On Monday, March 23rd, Government declared a state of emergency with immediate effect, to contain the spread of the coronavirus (COVID-19) outbreak, until June 6th, 2020.
Since April 22nd, the Gombe area is progressively being deconfined, but despite the new government regulation, there is almost no activity in the area to date.

Air Freight: All passenger flights have been suspended, putting more constraint on the capacity.
Cargo flights are still partially operated by DHL and ET.

Sea Freight: Maradi Port operation are going smoothly despite a coming curfew announced for the week end of May 23rd to May 24th. There is not impact on import/export operations.
Warehousing: Warehouse is open on Mondays, Wednesday and Fridays from 8:00 am to 3:00 pm, but teams remain available in case of emergency to open on other days.

DRC South

Mandatory lockdown in Lubumbashi and Kasumbalesa Border lifted. No lockdown at Lualaba Province (Kolwezi).

Air Freight: All passenger flights have been suspended. Cargo flights are still operating.
Road Freight: Operational but only for cargo.


Government has announced curfew from 7:00 PM until 6:00 AM, starting from 25/03/2020. This measure will drastically impact local land transportation.
Egyptian government has also announced additional social distancing measures to prevent the spread of Coronavirus (COVID-19) and that all non-health government services are currently suspended.
Only 50% of the custom officer will be operating, which is leading to a performance decrease of 50%.

Air Freight: All passenger flights have been suspended. Cargo flights are still operated by DHL, Turkish Airlines and ET.
Sea Freight: Due to the 14 days quarantine rule applicable to vessels coming from or having called exposed countries, implemented by most countries, delays in lead-times can be expected.
Trucking: trucker subcontractors are now working with 60% capacity only.

Equatorial Guinea
On Mach 31st 2020, Government announced a Health State of Alarm and additional social distancing measures to prevent the spread of Coronavirus (COVID-19). 

On April 13th, government has announced the stringent confinement of all the districts in the insular region, from which only official in public and private administration, supermarkets and pharmacies will be exempted.
Only some essential goods transportation is authorized, under the supervision of the Ministry for Agriculture, Livestock, Forests and the Environment.

On June 15th, Government issued the 45/2020 decree, easing the health alert and restricting the containment measures adopted by Decree No. 42/2020, dated 31 March.

Air Freight: All passenger flights have been suspended since March 15th, 2020, putting more constraint on the capacity. On June 4th, government announced that internal pax flights will be re-operating starting on June 15th 2020.
Cargo flights are still operated by DHL Cargo (2 flights/ week) and ET (1flight/ week).
Airport customs are operating with minimum services.
Sea Freight: Port is working normally with full operation / the ship's crew will no longer be able to descend and the Ministry of Health remains the first officers to inspect the vessels after berthing.

On April 24th, A circular has been issued by the Port Administration Direction, stating that all vessels must present a register of the different nationalities of the onboard crew and set an internal plan to detect cases of Coronavirus. A list of the last ports moored, including the time spent in each of them must also be presented before parking at anchor or mooring.
From April 15th 2020, captains and crew of merchant vessel will have to apply to COVID-19 tests.
No restriction on international sea vessel movement but domestic vessel operations are no longer allowed (including between Malabo and Bata).
Trucking: No restriction on the island of Bioko but movements from one district to another on the continental have been interrupted since April 15th, 2020.


Government has extended nation-wide stay at home order indefinitely.
All business activities and transactions except grocery stores, banks, pharmacies will be banned
All government institutions will stop routine services and functions to focus on indispensable developmental and security tasks.


Federal Government has declared State of Emergency for five months. To advise on impact as more information is received.
Federal Offices Working Hours: 07h30 to 15h30. Government employees based in Addis Ababa to work from 09h30 to 17h30.
Disruption of courier services has negative impact on clearance processes for both Airfreight and Sea Freight Imports due to requirement for original documents from Shipper.
Customs Office has waived the requirement for the Original Certificate of Origin for all manufacturers importing raw material and will provide customs services using other legal documents.
New Incentives from Ministry of Transport:

Starting May 1, 2020,
• Exports from Industrial Parks & Manufacturers can use the rail transport to Djibouti free of charge for the next 3 months.
• Manufacturers in the export sector will get 50% discount on port charges at Modjo dry port, this apply for any type of cargo.
• 50% discount on transport fee for cargo from Hawassa Industry park to Modjo dry port, loading on rail transport. If they can't use rail to transport then ESLSE with other transporters to provide 59% discount on transport to Djibouti.
• Up to 73% discount for exporters using ESLSE from Djibouti to different port destinations.

Air Freight: Ethiopian airlines has suspended passengers’ flights for 80 destinations. ET cargo flights still operating but cargo capacity reduced due to flight cancellations. No cargo flights on Lufthansa and Emirates.
Sea Freight: Djibouti Port operational. Terminal Handling fee waived for all exports from Ethiopia for two months starting 16 April 2020.
Extended lockdown in Djibouti affecting operational hours for Shipping Lines. Due to storage space shortage in Djibouti port, all long dwell containers (more than 30 days) will be transferred to the external storage yard located at UKAB at Djibouti. This will create an additional cost for clients. Bollore Logistics will notify client 72 hours in advance. Settlement of lift-on liftoff charges and completion of customs documents required to load container from UKAB area storage.

Road Transport:  Truck shortage due to importation influx of Ethiopia Government Cargo. Risk of storage and demurrage charges. Possibility of increased transport rates. Rail availability affected as well.


Gabon has reopened air border to passengers since July 1st 2020 while, sea and land borders remain closed (only freight transportation is allowed). 
State of Health Emergency came to an end on May 10th, 2020.
Gabonese Government announced the evolution of the lockdown in place in Great Libreville since April 11th 2020 into a partial lock-down from July 1st 2020, allowing certain movement without carrying specific authorization. Curfew is now in place from am. 8:00 p.m. to 5:00 a.m.

Air Freight: Reopening of air transport in Libreville with 2 pax flights per company per week 

Sea Freight: Ports are fully operational for cargo vessels except for Libreville port which is operating with daily rotation for certain services in Libreville and Port Gentil.
Due to the 14 days quarantine rule applicable to vessels coming from or having called exposed countries, implemented by most countries, delays in lead-times can be expected.
Trucking: all borders are closed.


Air Freight: All passenger flights have been suspended, only Cargo flights are still operating.
Sea Freight: Operational but only for Cargo vessels.
Road: Operational.

Gambia and Senegal have decided to close their shared border for 21 days (starting Monday 23rd) as part of measures to stem the spread of the coronavirus. The State of Emergency is declared since March 27th and has been extended on April 2nd for 45 days.


Air Freight: All passenger flights have been suspended since March 22nd until further notice. The Lockdown was lifted on April 20th.Cargo flights are still operated (Bollore WARA service ex LGG weekly, (DHL, TK and Allied) but delays are to be expected. The restriction also does not apply to emergency flights, technical landings for refuel only, medical evacuation flights. The exempted flights are to seek pre-authorization from the Ghanaian entities.
Road: Borders closed since Sunday 22/03/20 for passengers until further notice. The Lockdown was lifted on April 20th. 
Cargo still ongoing but delays are to be expected due to the current situation
Sea Freight: Borders closed since Sunday 22/03/20 for passengers until further notice. The Lockdown was lifted on April 20th. Cargo still ongoing but delays are to be expected due to the situation.
Lockdown was lifted on April 20th.

Guinea Conakry

Air Freight: All passenger flights have been suspended and the airport of Conakry is closed for international commercial flights until July 8th, only cargo flights are still operating.

Road Freight: Border closed since March 22nd.
The state of emergency is declared on the whole extent of the national territory from this evening (03/26), at 00H precise for a duration of one month renewable, with curfew from 9pm to 5am.


Government has announced a daily curfew from 7PM to 5AM effective March 27th 2020 affecting all except essential service providers.
Movement in and out of Nairobi Metropolitan area banned W.E.F 6th April 2020 at 6PM.
Movement in and out of Mombasa, Kilifi and Kwale Counties banned W.E.F. 8th April 2020 at 7PM.
All the above measures extended for a further 21 days starting 25th April 2020.
Cargo movement will continue to be allowed but only 1 driver and maximum 2 crew allowed per truck.
Office hours for Customs Offices changed to 9.00 – 3.00pm at a 50% reduced staffing. There is also reduced access to Customs officers and other officials. Consequently, we are pre-drafting inward entries to enable faster placement of shipments to Customs verification and release processes.
Kenya Ports Authority has reduced workforce to two shifts. Our Port Operations staff have adopted a similar arrangement.

Air Freight: Only cargo flights will be allowed after 25th March 2020 but crew must abide by strict controls in place.
Sea Freight: Mombasa Port operational with mandatory inspection of vessels by Port Health services. Quayside bagging services suspended indefinitely. 22 confirmed cases among Port staff. Read full KPA Notice here.

Road Transport: Temporary spike in transport requirements leading to a strained supply of trucks. Negative COVID 19 Test Certificate required for all drivers. Only drivers, turnmen plus the clearing agent are allowed across the border. Requirement for all returning cargo crew to self-isolate for a period of 14 days.


Air Freight: Except for cargo (DHL cargo flight comes in five days weekly), chartered and special flights, all commercial flights are hereby ordered suspended as of March 23rd at 11:59 pm. All Flights traveling to Liberia are suspended. Airports are partially functioning with only DHL flights and some special charter flights for certain citizens being evacuated by their respective countries. BTL Airport office is closed, but the staff is staying with in vicinity of the airport and custom clearance is performed when and where necessary with some delays expected.
Sea Freight: Sea port is open under health task force observation.
Road Freight: Borders are closed but open for goods only. Borders closed since March 31st, local and domestic travel within Liberia have been limited.
The Country is on a lockdown until the end of the month, all 15 counties in the Republic of Liberia are in quarantine from 11:59 p.m. on Friday, April 10, 2020, until further notice.


Progressive deconfinement from April 20, 2020. State of health emergency extended till July 12th, 2020.

Air Freight: Operational but only cargo flights. Only Air France and Turkish Airlines serve Madagascar via their weekly cargo flight.
Sea Freight: Ports are operational while respecting governmental procedures. Major problems experienced on Mauritius trans shipments and connections.
Road Freight: Trucks are only allowed to circulate in Antananarivo from 3pm to 8pm.
Customs: Offices Tamatave and Antananarivo will ensure maximum service with minimum contact. However, humanitarian aid, pharmaceuticals and PPN will be given priority.
Temporary suspension of all exports of drugs and other health products.


Country lockdown was suspended. Despite the pandemic, the country with hold the presidential elections on the 23rd of June, expecting rallies organized by the oppositions with thousands people every weekends, increasing risk of spreading the virus.

Air Freight: All international flights are suspended except:
ET has now 2 cargo flights per week transporting essential cargo, Emirates restarting with first cargo flight in Lilongwe.

Sea Freight: All cargo from the main ports in Mozambique moving normally

Road Freight: All corridors operational

Air Freight: All passenger flights have been suspended. Cargo flights are still operated.
First Bollore charter flight arrived on April 24th, the second arrived on April 26th.The third flight operated successfully on May 3rd. The fourth, fifth and sixth Bollore charter flight arrived successively on May 7th, 8th & 11th. The 7th Bollore charter flight arrived on May 24th.
Sea Freight: Operational, but with delay in customs operations at the border due to COVID-19 barriers measures.
Road: cross border transport are ongoing for goods trade, border closed for passenger transportation.
Mali President IBK addresses to the Nation announcing some social policies: masks distribution, goods distribution to vulnerable families, decrease of some common charges (electricity, water). The President IBK received ten million masks to start the project "one mask, one citizen".

The government has announced the end of the curfew from May 10th. The government has reopened of schools and universities on June 2nd.


Air Freight: All passenger flights have been suspended. Cargo flights are now operating.
Sea and Road freight are operational.
The government has changed the curfew hours from 8 p.m. to 6 a.m., it has also decided the suspension of all commercial flights and the closure of land and sea borders.
Moreover, there will be an establishment of health teams at the 12 official entry points (airports and ports of Nouakchott and Nouadhibou, and the land entry points of the 8 border regions).
The governmental recommendation is to reduce the number of workers at the offices. All non-indispensable workers should stay at home.


Air Freight: All passenger flights have been suspended. Cargo flights still operated, and road transport can be a substitute from CMN to CDG.
Sea and road freight are still operational but with delay due to caution measures. 
From March 13, Morocco announces the closure "until further notice" of air and sea links to France and Spain, as well as its land borders with the Spanish enclaves of Ceuta and Melilla to prevent the spread of the Covid-19. Access to Moroccan ports has been temporarily suspended for all pleasure, cruise and passenger ships.
The government of the kingdom of Morocco has just decreed an extension of the state of health emergency until the 10th of July. It is an obligation to have an exceptional travel authorization for any outing, also all shops closed at 8:00 p.m and there is a resurgence of the urban public transport without exceeding 50% of the carrying capacity.


As 01st of June 2020, maximum precaution recommended and wearing of masks in public transport is a MUST. 
All schools, churches and entertainment centers are closed.
All borders to be closed except for entry of goods and medications. 
Employee Rotation at businesses is advised. 
Visas and passports issuance have been suspended. No foreigner allowed to enter or exit the country. 

Air Freight: Bay Air is operational ex Eros to JNB daily * cargo size is limited as well as capacity. Can connect from ORT to various destinations. Flights only once a week or less, cargo subject to stay on standby at airport warehouse.

Sea Freight: Operational with all documentation (releases, etc.) being submitted electronically. Port operating hours changed to 7am-7pm with 50% staff working.
Road Freight: All borders to be closed except for entry of goods and medications. Only limited commodities to cross borders, but some borders are still operating normally with some delays.


The Erongo Region was placed back to Level 1 for the period of 2 weeks. New details are due to be released during the course of the day, 22/06. The rest of Namibia has moved to level 3. This allowed more trade and movement of people. Borders still closed, unless for repatriation or commercial cargo. This new period will be in effect from 02/06/2020 to 29/06/2020
Air Freight: Bay Air is operational ex Eros to JNB daily * cargo size is limited as well as capacity. Can connect from ORT to various destinations

Sea Freight: Namport is fully operational and shipping lines are accommodating import and export cargo. Covid 19 restrictions in place

Road Freight: Operational - Covid 19 restrictions in place. Can offer Road to Air Service via JNB. Corridor network in operation and all drivers being screened and processes being followed and various stops and checkpoints through the route.



Air Freight: All passenger flights have been suspended. Cargo flights still operated.
Road: Operational.
Closure of all land borders for a period of 2 weeks renewable from mid-March 19, 2020 at midnight except for the transport of goods (2 cargo per week and only goods authorized);
Closure of the international airports of Niamey and Zinder for a period of 2 weeks renewable from mid-March 19, 2020 at midnight except for domestic flights, medical and military freighters.


Air Freight:  All airports closed to Passenger international flights, cargo flights still operating. Clearing activities only for essential cargo at the airport to all clearing agents. NAHCO and SAHCO have skeletal staff on ground receiving cargo from freighters to central warehouse and releasing only essential cargo. Customs and authorities on site at a skeletal level to attend to demand on essential cargo release ONLY Kindly be advised only cargo where the consignee can provide an exemption letter from Federal Government proving essential cargo status will be handled. Bollore Airfreight operations are active on essential cargo delivery in Lagos only, Port Harcourt airport is closed.
Sea Freight: Nigeria Ports fully operational. Clearing of only Essential cargo ONLY from sea ports of entry. Kindly be advised only cargo where the consignee can provide an exemption letter from Federal Government proving essential cargo status will be handled. Port Harcourt is in full lock down, clearing activities are limited at present due to staff movement issues.
Road: Operational, but the interstate transport not possible due to restrictions.
Warehouses operational as per regulations of state government.

The states of Ogun, Lagos and Abuja are currently in a relaxed lockdown structure.
60% of the workforce is allowed to work with night curfew 8pm to 8am. Kano and parts of Port Harcourt are in full lock down.


Air Freight: Embargo on all passenger flights.

Road Freight: Tanzania transporters have now blocked entry into Rwanda of all Rwanda cargo.

A compromise has been reached regarding the transshipment of all RW cargo at Rusumo TZ/RW border so Rwandan based trucks can load and deliver to final destination.

All drivers will also be tested at Rusumo border and at their points of origin, as part of the agreement.

Minimal operations in place during lockdown.
Government lockdown measures in place from Saturday, 21 March 2020, for an initial period of two (2) weeks: Lockdown extended by 15 days until 19 April.
• Unnecessary movements and visits outside the home are not permitted, except for essential services such as healthcare, food shopping, or banking, and for the personnel performing such services.
• All employees (public and private) shall work from home, except for those providing essential services.
• Borders are closed, except for goods and cargo, as well as returning Rwandan citizens and legal residents, who will be subject to mandatory 14-day quarantine at designated locations.
• Travel between different cities and districts of the country is not permitted, except for medical reasons or essential services. Transport of food and essential goods will continue to function.


Air Freight: All International flights will resume on 15 July 2020. 

Road: Senegal’s “state of emergency” ended on 30 June 2020. Consequently, the country’s borders are set to re-open soon. Schools has progressively resumed since 25 June 2020 as have government administrations—office hours are from 8:00 to 17:00. Public places such as markets are re-opening but remain subject to sanitary measures including the wearing of medical masks. Despite the re-opening, a CNews report from 29 June 2020 states that the coronavirus is still spreading throughout country.

Sierra Leone

On Monday, March 16, the Sierra Leonean government announced a ban on all public gatherings of more than 100 people to prevent spread of the coronavirus disease (COVID-19) outbreak. Emergency State declared in Sierra Leone the 27th of March, all border with neighbor countries are closed for 1 month. Government has announced a partial lockdown for now, with a curfew from 9pm to 6am, and between districts traffic is not allowed (allowed only with E pass).
31st of March 2020 first COVID-19 positive case in Freetown, 124 cases confirmed on April 30th.

Air Freight: 19th of March 2020, suspension of all PAX flights. 24th of March 2020, BCP in place for Logistics in case for external aid oncoming.
Sea Freight: Port and Customs still operating, BCP in place for Logistics, Shipping and Terminal to keep on operating.
Road Freight: Only Cargo traffics are allowed cross border. No restriction of circulation in Sierra Leone.


Government has imposed countrywide curfew from evening 8 pm to 8 am.
Air Freight: Federal Government of Somalia has implemented flight restrictions intended to limit the spread of COVID-19. International flights have been suspended for a period of 15 days. AMISOM cargo base closed to all drop offs except by special application.
Sea Freight: Sea ports operational
Road Transport: Operational but medical screening of crew in effect.

South Africa

From 1st June 2020, South Africa is now in Lockdown Level 3. - All areas of the economy are allowed, with the exception of a few key areas.

Air Freight:
All Import and Exports of goods allowed.
-Only Freighters are operational
-Operation slightly delayed

Sea Freight:
All Imports and Exports of goods allowed

Road Freight / Hinterland:
All movement of goods within South Africa allowed.
All movement of goods for Import and Export allowed, except tobacco products.
Cross border transportation of all goods allowed

Daily monitoring of evolutions of lockdown regulations in the respective hinterland countries (Botswana / Malawi / Mozambique / Zimbabwe / Zambia / Namibia)

Warehousing / Other:
All Warehouses are operational - following strict government regulations. Backup teams in place for all operations.

Sudan North

KhartoumLockdown extended to 29th June 2020. Curfew hours in Khartoum increased to 15h00 to 06h00. Countrywide curfew remains between 18h00 to 06h00. Citywide curfew increased to between 15h00 to 06h00. 

Port Sudan: Lockdown implemented from 9th to 18th June 2020. Citywide curfew between 12h00 and 06h00.

Banks and all Government offices will open until 1pm. Customs and Soba CFS - Khartoum will be open from 08h00 to 13h00. Food Manufacturers, medical services exempt from lockdown. Public allowed to move for convenience shopping between 08h00 and 13h00 daily. 

Air Freight: Sudan Civil Aviation Authority has extended the closure of all Sudanese Airports until 28th June 2020 for all local and international passenger flights. Customs operations from 08h00 to 13h00hrs. 

Sea Freight: Port Sudan operational. Customs office to operate from 08h00 to 13h00.
Road Transport: Cross border transport including cargo is banned – no entry or exit. Local transport within Sudan allowed including fuel and other essential commodities.

Sudan South

Government has imposed countrywide curfew from 8PM to 6AM.
Public institutions to work half day from 7.30am to 1pm Monday to Friday.

Air Freight: Air Freight: Airport open for both domestic and international flights.
Sea Freight: Mombasa Port operational with mandatory inspection of vessels by Port Health services.
Reduced vessel calls mainly from Far East and Europe.

Road Transport: Closure of all borders with exemption granted for cargo and fuel tanks. Mandatory COVID-19 Test for Uganda Entry Access.
Nimule Border:
• Nimule returning trucks have been parked 4 to 6 days awaiting results (Tension arising)


Air Freight:  The ban on international passenger flights, both scheduled and unscheduled has been lifted (see attached TCAA update)

Road Freight:
• Rusomo (Rwanda & EDRC): Some restrictions; contact local representative for more information
• Tunduma( Zambia & SDRC): Border re-opened on the 15th of May and operating normally
• Kabanga( Burundi): Operating as normal
• Namanga(Kenya): All drivers are subject to mandatory Covid testing by Kenya.


Air Freight: Suspension of all flights except ET (import & export) & DHL/1 cargo flight AF planed on April 6th. One commercial flight AF is approximately planned per week.
Sea Freight: Operational, no restrictions for the moment.
Road Freight: Government decision to close the Borders, except for cargos.
No foreigners are allowed to enter the country and no restrictions for business so far. Togolese authorities lifted the curfew on June 9th; “back to normal for everything.”


Air Freight: All passenger flights have been suspended. Cargo flights are still operated with 3 weekly TK airfreight cargoes and 5 weekly airfreight cargoes from/to Paris CDG express courier as usual.

Qatar Airways resumes its cargo flights every 2 days on average.

Sea Freight: Containerships still operational, Conro connections to France and Italy maintained but reduced by 2. Port operates 24h/24h for top priority like pharmaceutics, medicals, perishable and dangerous goods.
Road Transport: Land borders with Algeria and Libya closed. Top priority for pharmaceutics, medicals, perishable and dangerous goods. CMA-CGM launches a sea freight service Sfax – Tripoli.
Warehousing: Bonded and non-bonded warehouses open on customers’ needs and demands and to our own console remaining.

The curfew in place from 8 p.m. to 6 a.m. has passed to 11 p.m. No new cases of contamination have been identified in the past 4 days.

This Monday, May 4th, Tunisia will begin deconfinement in three stages:
o Phase 1 from May 4th to 24th,
o Phase 2 from May 24th to June 4th
o Phase 3 from June 4th to 14th
The government hopes to fully restart the country by June 14th.

Regarding certain age categories of the population whom are not affected by the May 4th relief: during the first phase people over 65 will remain in confinement, people who are frail or suffering from serious pathologies, children under 15 and pregnant women will also remain confined.
The other categories of population are required to wear masks in public places and at their workplace while respecting social distancing. Institutions and companies undertake to disinfect the premises before resuming activity.
The first phase - from May 4th to 24th - prohibits all gatherings. It allows the return to work for 50% of the public service, industry, services sector, building and public works (BTP), 50% of small trades and 100% of liberal professions. Ready-to-wear and hypermarkets are only allowed to reopen on May 11th. Once past May 24th, mosques, cafes, and weekly markets can resume.
Telework is preferred. A Covid-19 referent will be associated with each public institution and company.
Until May 24th, permission to travel remains essential. The conditions of its allocation are relaxed. During this period, it will always be prohibited to circulate outside the residential area for those who cannot justify their displacement.

The objective is a 100% recovery of the economic activity by that date. During her press conference, Lobna Jeribi warned that this horizon can be adjusted according to the evolution of the epidemic curve, day after day.


Countrywide curfew from 7pm-6.30am.

International borders and airports remain closed until further notice except for cargo. 

In view of restricted flight connectivity, there is a delay in transmission of original BLs by air. Alternative options available are seaway bills or print BLs at destination shipping line offices.

Air Freight: Only cargo flights operational but limited volumes due to reduced capacity. 

Sea Freight: Mombasa Port operational but with reduced staff capacity. Mandatory requirement for valid COVID-19 certificate before entering any port facility (Mombasa, Nairobi, Naivasha. Free storage period extended
Containers depots in Kampala are operational. Some delay in processing Delivery Orders with some Shipping Lines as the process is manual. 

Road Transport: Borders are open for cargo movement.  
All drivers on Uganda & Kenya side are to go through a mandatory “blood test” upon arrival at the border. This process now has impacted the movement of trucks. We are informed that Uganda authority will still test Kenyan drivers even if they have a COVID negative certificate issued in Kenya. 
Border crossing time is an average of 3-5 days per truck inbound with a valid COVID certificate. Outbound now clear.

Bonded Warehouses:  URA to station skeleton staff at the ICD/Bonded warehouses Customs team operational and able to capture entries in URA system for imports / export shipments. Bonded Warehouse Guidelines from URA.


Air Freight: Only ET operating on PAX and Cargo, Stabo air on cargo // minimal service at airport
Sea Freight: Operational // 3 corridors only > Dar-Beira-Walvis // no RSA

Road Freight: Operational / Chirundu and Kasumbalesa and Mpulungu borders are operating normally / quarantine at other borders.  

Government measures in place:
• Travel ban in place
• Public gatherings: All public gatherings should not exceed 50 persons. These include religious fellowship, weddings, conferences, workshops and funerals



Lock down extended with 14 days expect to end 17 May 2020.  The army force shall assist to maintain this order.
Permit to perform essential services are granted to Bolloré staff.

Air Freight: Cargo flights only. Airport operating with minimum staff. Harare office open and fully operational up until 16:30.

Sea Freight: Beira and Durban port is operational. Borders are operating (import and export) but with reduced staff. Physical examination suspended. Border post offices opened and operational on reduced working hours from 8:00 to 16:30. Import & Export declaration are possible
Road Freight: Operational on essential cargo. Customs entries are possible
Warehouse operations up and running.        


25 May: Isolation extended up to June 7th.

May 10th: Isolation extended up to May 25th. Local and essential commerce, professional services are allowed. Circulation only for those specific activities. 
April 26th: Phase 4th. Isolation extended up to May 10th and allowing each Province, district to soften isolation according COVID cases and specific criterion.
April 10th: Isolation for Argentine citizens was extended up to April 26th. A few economics activities are been allowed such as Banks, Food, and some essential services.

CDA (Centro de despachantes de Aduana) Will be open from 10.30 to 16.30hs. allowing exports of finish goods and imports regarding essential products for the economy operation Customs Operations will be managed according details published in their Web: 
April 4th: Isolation has been wide by Administrative Decision Nº 450/2020. The list of services and activities declared like "essentials" are been expanded. Regarding foreign trade it is permitted: exports of finish goods and imports regarding essential products for the economy operation.

March 19th: Argentina's President has decreed mandatory isolation for all Argentine citizens until end of March. 
The government ordered a national emergency in the face of the pandemic, closing the borders until the end of the month and suspending classes at all levels until April 26th.

March 20th: Official institutions, customs, air and ocean terminals will operate with minimum staff and for exceptional cases. Also, to receive current shipments on the way. Free Port storage from March 20th until April 10th. 

There are some issues regarding operational criteria adopted by the Customs of the different regions. (  


On March 27th Brazil decided to close air borders for all nationalities. The restriction is valid for 30 days and it is not applicable for Brazilians, immigrants who live in Brazil, foreigners that are part of international missions or have family in the country.


March 24, the provinces of Quebec and Ontario have decided that workplaces that have been deemed "non-essential" or "at-risk" have until the end of Tuesday March 24 to close up shop.

March 18, by mutual consent Canada and USA are temporarily closing the Border between Canada and USA for all non-essential traffic. Trade will not be affected.
Canada is barring entry to all travelers who are not Canadian citizens.
As of March 18, international flights will be permitted to land only at the international airports in Montreal, Toronto, Calgary and Vancouver, in order to enhance screening.
The new border controls will not apply to trade and commerce in order to keep Canada's supply chains open.


Currently government has decreed a complete lockdown just for some districts of Santiago and small cities with higher infected rates, but currently is not a supporter of a general lockdown considering the peak is expected to end of April or beginning of May.
All borders continue to remain closed for all foreigner’s non-resident people: Schools, universities, malls and entertainment centers are close too.
This blocking does not affect cargo traffic, for this reason the Chilean ports, airports and customs are operating for movement of goods.
Airlines are adapting their operation to support export demand with freighters schedules, shipping are operating with a lot of space available and truck companies are working normally between 05:00 up to 22:00 hrs.
In general terms all companies are maximizing “home office” with good results because the country is operating.


The government has decided to extend till June 15th a mandatory « stay at home »policy with a possible extension till June 30th. Also, the “sanitary emergency “will remain in place till August 31st. In the meantime, we will work from home and are in process of issuing some local mandatory bio-protocols, as per the local rules, in order to get back to the office by beginning of July. 

For the time being, only cargo airlines are operating and not before September 01st, commercial airlines will be able to operate. On a sea freight point of view, vessels are operating normally and trucking companies also.


In recent weeks, as Mexico’s neighbors to the north and south have restricted air travel and closed schools and businesses, however Mexican President Andrés Manuel López Obrador has declined to close his borders or ban travel from particularly afflicted countries.
Even though not requested by the authorities formally yet:
  • Companies started implementing home office and closing production sites
  • Cities started to request citizens to stay home
Air/Ocean/Road traffic still open and working
Capacity reduced for air freight (airlines canceling flights)


An agreement was reached with the Chamber of Transport to restructure the frequencies of the services to avoid crowding of passengers and minimize the possibility of contagion. Stay at home initiative it was implemented on March 20th.

The different municipalities, in line with the Presidency directives, have implemented different strategies to reduce the presence of personnel, maintaining essential services in port terminals, customs and airports.

United States of America (USA)

Air Freight: By the second week of April, the number of scheduled flights in the US was down by about 58 percent compared to the same week last year, and flight capacity is expected to decrease as less people travel. All available air cargo capacity on the east-west trades is now mainly for transporting PPE from China to countries fighting COVID-19. Demand for PPE will start to ease through May as the rate of coronavirus infections slow and countries start building up stocks but until then, they expect heavy demand from around the world will continue to elevate rate levels amid fierce competition for limited air freight capacity.
Bolloré Logistics has set an ambitious plan based on both charters / part charters and hard block space capacities on freighter flights only, providing our customers with various solutions on Eastbound & Westbound flows.
Do not hesitate to contact your nearest Bolloré Logistics office for details and/or specific needs.

Sea Freight:
Ocean Carriers/ detention
1) Detention/ Extension – Carriers have adjusted their detention policy and will not charge standard container detention for a defined time period.
2) Delay in Transit Option – Program offered by various ocean carriers to suspend the transit of cargo at dedicated transshipment hubs
Port terminals/ Demurrage
While port operations remain fluid thru-out the US – terminals have announced an “On-terminal storage program” due to the expected import surge starting in Mid-May.
The initiative is linked with the previously announced “COVID19 priority critical cargo program” which begins with loading the vessel in Asia.
The program is applicable for “non-essential” merchandise.
Terminals thru-out the US participating are APM Terminals, South Carolina Ports Authority, Georgia Ports Authority, Virginia Port Authority, Fenix Marine Services and Yusen Terminals.

Bolloré Logistics has developed LCL solutions such as Express Le Havre to New York in 8 days and Express Asia to Los Angeles with fast release to all USA gateways.

Road Freight: Trucking rates are climbing across the United States as demand to haul essential goods skyrockets, more than outpacing any decline in freight from shippers whose customers have shut down.
Border between Canada and USA is closed for all non-essential traffic. Trade is not affected.
The United States has crossed a threshold, with all 50 states beginning to reopen in some way two months after the coronavirus thrust the country into lockdown. But there are substantial variations in how states are deciding to open up, with some forging far ahead of others.


Australian government has reduced levels significantly from those imposed back in early March, please see the latest since 1st June 2020 as follows;
Social distancing applies to all gatherings.  Where possible a 1.5m rule is enforced.
Limits on public gathering has increased at varying levels. Please see as follows:
Pubs & restaurants open to a maximum of 50 people. Cinemas remain closed, however personal services such as beauty therapy, tanning, massage etc. are now re-open.
All shops & shopping centers are fully open with social distancing rules in place.
Most borders in Australia are still closed so interstate travel is minimal, however travel within states no longer has restriction for travel or holiday.   We expect interstate travel to re-open in the coming weeks / months.

Many businesses have made their own decisions to close down temporarily, however we have experienced many of these businesses returning.  There are still in some cases staggered returns and many still have work from home in place. For suppliers sending products to Australia; prior to dispatch, check with your consignee when they will be able to receive them after arrival. There will be additional costs incurred to store goods until businesses can re-open and accept delivery.  

Air Freight: 
  • Australia has strict border controls and the only access for passengers is those who are Permanent Residents or Australian Citizens.  
  • The situation is still fluid and changing weekly. Cargo movement is happening but through freighter operators, charter operators or reduced passenger carrier options. Capacity is still reduced heavily, with space still coming at a premium.    
Please contact our customer service teams below for any specific trade lanes/ airport coverage updates. 
Sea Freight:
  • Australian Ports: Operating at close to normal levels.   
  • Main Berth windows and vessel schedules: Vessels are worked to windows without major delays to arrivals/departures.  
Please contact our customer service teams below for any specific trade lanes/port coverage updates.
Road & Coastal services: 
Cargo services are operating at normal service levels at present. The Australian transport industry is closely monitoring the situation and following official advice from Government agencies. 


China temporarily closed boarder to foreign nationals starting on 28th March. Mandatory two weeks quarantine applies for all inbound visitors.

China lifts the month-long lockdown in Wuhan on 8th April. Wuhan Airport, Wuhan Port, railways and road transportation are back to normal. 

Air Freight: All the airports are operating as usual. International passenger flights and freighters are significantly reduced resulting in the air rate hike. We are accommodating most of the destinations via charter, cargo plane and commercial airline.
Trucking: All trucking services are operating as usual.
Sea Freight: All the ports are operating as usual. There are blank sailings and the capacity is limited. 


The Indonesia Government on 15th March 2020 formed the National Disaster Relieve Agency (BPNP) and declared National Disaster – Non-Natural situation until 29th May 2020 and request all citizen to work, study and pray from home with all government official work from home effectively.


Lifting of Emergency Declaration in 39 Prefectures

On 14th May 2020, Prime Minister Abe officially announced that the emergency declaration that had been extended until the end of May, will be lifted in 39 prefectures except Tokyo, Saitama, Chiba, Kanagawa Osaka, Kyoto, Hyogo and Hokkaido.

The decision was made in light of a significant reduction in the number of new infections, improvement of the medical system, and the function of the inspection system.

The Japanese Government has so far not restricted the movement of goods and passengers (entering or leaving any part of the Japan).

Air Freight: 100 countries / regions are subject to entry rejection. Some airlines have suspensions and reduced flights. On some routes, some international freight flights are suspended or reduced. For the time being, temporary cargo operations are expected in and out of Narita, Haneda, KIX and Nagoya.

All Nippon Airways Co., Ltd. has recently announced its plan for regular cargo flights in May. 
In April, ANA flew 144 regular freight flights a month. Scheduled flights have been reduced by about 65% from the previously planned 419 flights affected by the new coronavirus.
ANA will continue to hold regular flights in May to the same level as in April and operate temporary flights according to demand. Scheduled flights have almost the same operating routes and frequencies as in the second half of April.
Operation with only cargo on passenger aircraft for Narita-Beijing, Qingdao, Dalian, Haneda-Pudong routes are also planned.
Period Route Frequency (week)
1-8 May
Narita-Chicago ​
3 round trips
9-31 May4 round trips
1-31 MayNarita-Bangkok1 round trip
1-31 MayNarita-Seoul1 round trip
1-31 MayNarita-Shanghai1 round trip
1-8 May
Narita-Qingdao ​
9-31 May3 round trips
1-31 MayNarita-Xiamen4 round trips
1-8 May
Narita-Guangzhou ​
1 round trip
9-31 May3 round trips
1-31 MayNarita-Hong Kong1 round trip
Sea Freight: Ports and shipping companies are operating as usual. 


The Malaysia Government announced on Mar 25, 2020, the Movement of Control order (Restricted Movement) for whole Nation will extend from 31st Mar 2020 to 14. Apr 2020. However, looking into more depth prevention method, Malaysia Government has decided to extend the Movement Control of Order further under it Phase 3 plan from 15th April up to 28th April 2020. This order is made under the Prevention and Control of Infectious Diseases Act 1988 and the Police Act 1967.

On 23rd April 2020, the government of Malaysia has decided to extend another TWO (2) weeks of the MCO until 12th May 2020, with slight flexibility for some crucial business to operate. Those who planned to operate shall need to go through applying the permit through Ministry of International Trade and Industry and Standard Operation Procedure has been produced and must be follower prior to business permits approval. Bolloré Malaysia has submitted the application for business permit for this time and it has been approved recently. The management is still discussing on the SOP to be followed to resume the business again.

Exceptional has given to Transportation and some other essential service sectors.
  • Transportation of goods by land, sea and air are still allowed. Further limitations are to be expected, clarified by MYS government.
  • Ports of Entry and Customs are still working normal during this period but lead time will be subject to the working condition of the government sectors.
  • Effective 19 Mar 2020, Cross Border Trucking between Singapore, Thailand and Malaysia, are allows to transport commercial cargo between the countries (previously only allow essential goods).
  • Staff/Department required being available at the office premises which has been validate and approved by Ministry of International Trade and Industrial will need to be at the office according to scheduled timetable prepared by Branch Manager/HOD.
Land Transport (Trucking):
**UPDATES** What is the trucking situation in Malaysia?

Domestic Movement:
  • Non-essential goods – We need letter from the customer. This letter has to be issued by the respective industry ministry. For example, MITI
  • Essential Goods - With essential goods, Bolloré Logistics will prepare a letter to the transporter to state that the movement is under the MCO exemption; transportation/ Courier /Post. 
Cross border between SIN, Thailand and MYS:
  • Immigration allows driver to travel in/out between MYS and SG effective 19Mar 2020.
  • Custom only allow essential goods to transport. If non-essential goods, they required ministry letter to approve the movement.
  • Transshipment through Malaysia, Bolloré Logistics has to provide the Letter to ETL in order to facilitate the transportation during the MCO period. 


Any person coming back from infected area will be quarantined for 14 days.

New Zealand

New Zealand are at Covid-19 Level 4 and will transition to Level 3 (continued national lock down) on Monday April 27th, 2020 at midnight.  Lock down at Level 3 is intended to last for two weeks (to 11th May). During Level 3, all businesses remain closed to the public (foot traffic), and non-essential workers who can continue to work from home are required to do so.  

Once at Level 3, eCom and non-contact businesses may resume operations.  Social distancing remains a requirement and personal travel restricted to essential movement.

Domestic transport operations are unrestricted at Level 3.  All freight can be distributed and received, as long as the business is open to do so.

New Zealand communication networks remain under pressure with the population largely in lock down. Incoming and outgoing messages may experience some short delay.

The New Zealand Government will monitor outcomes at Level 3 with intent to get to Level 2 by 11th May.  Daily updates on progress continue. 

For suppliers sending non-essential goods to New Zealand; prior to dispatch, check with your consignee when they will be able to receive them after arrival. There will be additional costs incurred to store goods if non-essential businesses have not re-opened to accept delivery.   

Air Freight: 
  • New Zealand is grappling with strict border controls with all carriers reducing or withdrawing their capacity.  
  • The situation is fluid and changing daily.  Some carriers (e.g. Air NZ) are offering a range of aircraft charter services covering various hubs on the network. Customized options are also available.  
Please contact our airfreight teams below for any specific trade lanes/ airport coverage updates. 
Sea Freight:
  • New Zealand Ports: Operating at close to normal levels. All non-essential containers must be moved off port in accordance with Ministry of Transport guidelines and those containers will remain locked and fully loaded (storage costs will be incurred). 
  • Main Berth windows and vessel schedules:  Vessels are worked to windows without major delays to arrivals/departures.  
Please contact our seafreight teams below for any specific trade lanes/port coverage updates.
Road & Coastal services: 
Cargo services remain operational at present. The New Zealand transport industry is closely monitoring the situation and following official advice from Government agencies. 


The Philippine Government announced on Mar 16, 2020 the “Enhanced Community Quarantine for Luzon island” to arrest the rapidly spreading new coronavirus disease.
NCR (National Capital Region) and Manila are located within Luzon Island.
Trucking (pick, delivery) are restricted.


Air Freight: No impact on our operation capabilities. Airlines regular schedules have been reduced to most destinations. We are still able to accommodate most of the destinations via cargo plane, commercial airline and/or charter.

Sea Freight Full Containers: No impact on our operational capabilities. Most of the shipping line sailing remain in place.

Sea Freight LCL: No impact on our operational capabilities. Most of the shipping line sailing remain in place.

Transshipment Hub (Sea-Air / Air-Sea / Air-Air / LCL Hub): No impact on our operational capabilities.

Local Trucking: No impact on our operational capabilities.

Trucking to/from Malaysia & Thailand: No impact on our operational capabilities. New regulation: We need an approval letter from MYS Trade Ministry and an Appointment Letter from the shipper or consignee (effective March 24th, 2020). Regulations and traffic conditions are evolving quickly. Contact us for validation ahead of booking.

Customs: No impact on our operational capabilities.

Logistics: No impact on our operational capabilities.

Logistics Production Lines: No impact on our operational capabilities.

Vertical desks (Aerospace, Healthcare, Luxury Retail, Perfumes & Cosmetics, Flavor & Fragrance, Oil & Gas):
No impact on our operational capabilities (AOG, 24/7 operation, temperature-controlled, chartering…).

South Korea

All ports, airports and customs office are operational to date. 
Air Freight: Space situation is very tight as many airlines cancel passenger flights. Express price on most of Asian lanes, increasing rate of European, USA. 
Serious space backlog as many flights to China has been already cancelled. Freighters operating with only express Export and Import both.  
Europe toward space situation is getting worse as well as cancelled passenger flights with reduced cargo freighters day by day.
Sea Freight: Total lead time of the vessel is getting longer due to added sailing port without prior notice. Many Blank Sailing notice from many shipping lines along with route and vessel changes. No cancelation notices from shipping line on the Import Schedule to Korea, main port PUS. 
Terminal congestion has been more and more stabilizing.    


Drop in the business volumes from international transportation from/to Thailand.
Drop in the business volume of domestic activities and transportation.
Most offices have implemented alternate teams working.


No country/ cities lock down so far:
Air Export: significant impacts on rate / space due to passenger flights cancellation. Rates are increasing significantly to get space. Lock down at destination (France, Italy) Impact to origin flight (from VN) leading to cancel, downgrade, off load at last minute, less frequency. We maintain our BSA with rates and tonnage adjusted to the present Market Conditions.
Sea Export-Import: no significant impacts. Some blank sailings announced by Carrier. No specific control over cargo.
The external borders of the Schengen area have been closed since March 17 and will remain closed until July 1 at least. A large majority of Member States have established controls at their national borders, although some of them have announced a relaxation of these measures. The Commission recommended a coordinated reopening of the internal borders on 15 June.
The first progressive deconfinement measures have been applied in different proportions and at different levels depending on the country.
The flow of goods is free from restrictions so as not to break supply chains. The transport of goods therefore remains authorized. However, certain arrangements and specific measures taken by the countries have a direct impact on freight capacities, the rates, the speed of processing operations, the delivery time.

Air Freight: Most passengers’ air flights are being stopped, removing significantly the cargo capacity on most of the power lanes. The US ban has stopped the movement of people, not goods. In all regions freight forwarding is still possible but with very limited connections. 
A robust alternative transport plan based on charters and freighters solutions is implemented to ensure continuity of service (ref § Alternative transports plans). Based on both charters / part charters and hard block space capacities on freighter flights only, solutions on Eastbound & Westbound flows are being piloted on a daily basis to adapt needs to capacities, maximizing operations through our air cargo hubs. 

Sea Freight: Ports and shipping companies operate. 
Most of the shipping lines are adding surcharges such as PSS but however still operating. 
Bookings are resuming on Asia-Europe export/import trades, whereas shorter than the equivalent prior-year period. Yet, blank sailings still apply. As a result, shipping lines are not increasing services and capacities remain very tight.
Activity on America and Middle East are still low.
In every ports TC Haulage, LTL Pick up/Delivery, Multimodal, Warehouse are fully operational, including in CFS.

Road Freight: Land transport is subjected to disruptions and slowdowns due to increased border control, sanitary measures (temperature measurements by drivers, etc.) and special arrangements (closure of certain border posts and detours, driver's unavailability). Note that the European Commission has proposed the designation of Green Lanes at the borders for the transport of goods. 

Railways: Trains to and from China are currently still running on schedule. Local terminals in China and Europe remain on service. There are currently no restrictions for railway transportation crossing countries along the route. Possible delays on pre and post carriage by truck service at the European borders. 
(ref § Alternative transports plans).
Customs: Most of the customs offices have reopened. The EU Commission has confirmed that medical protective equipment are no longer subject to export authorization. EU member states may still allow duty-free importation of certain medical supplies, under conditions, pursuant to regulation (EC) 1186/2009 setting up a system of reliefs from customs duties.    
EU - Covid-19 - Guidelines for border management measures to protect health and ensure the availability of goods and essential services  


Borders for travelers are open considering that COVID Test’s not older than 3 days are available.
No restrictions on Road Transport. Regular operations on Customs.
Airport for passengers and cargo are open. Some Austrian carriers announced so re start operations from June 15th to 15 European destinations.


The Belgian government has taken additional social distancing measures to prevent the spread of Coronavirus (COVID-19). The impact on road transport is limited. The Minister of Transport has announced a temporary and full tolerance for the application of driving and rest times for drivers involved in the transportation of food, medicine and other essentials for life to stores and pharmacies.

Port of Antwerp: some (extra) surcharges on handling are applied by certain terminals in the port.
TC haulage, LTL Pick up/Delivery: COVID-19 surcharges start to be applied by some haulage providers.


The Bulgarian authorities introduced a "state of emergency" in the country on March 13. Preventive measures to limit the spread of Coronavirus (COVD-19) do not yet include restrictions on international road transport of passengers and goods.

Czech Republic 

Borders remain open to cargo.
The Ministry of Transport of the Czech Republic has granted a general exemption from traffic restrictions on class I motorways and roads in the Czech Republic for trucks and combined vehicles with a total laden weight exceeding 7.5 tons and for trucks and special vehicles with a trailer, if the total laden weight of the motor vehicle exceeds 3.5 tons. The exemption is valid from 3 p.m. on March 13, 2020 for the duration of the state of emergency, but not more than one year.

With effect from 26 May, the list of places designated for crossing have been substantially expanded. It is now possible to cross the internal borders with Austria and Germany at all railway crossings, all main road crossings and the Hřensko river crossing. It is also possible to cross the internal air border at the airports of Brno / Tuřany, Karlovy Vary, Ostrava / Mošnov and Pardubice. All border crossing points can be used 24/7.

Common borders with Germany, Austria and all internal flights are executed in a targeted and flexible manner. The places where the checksare conducted are selected flexibly on the basis of an epidemiological risk assessment in cooperation with the Czech health authorities.

Obligation to cross internal borders only at designated crossing points does not apply to selected categories of persons for whom the restriction would be disproportionate or contrary to the public interest. These include the integrated rescue system, people in the event of an unforeseen emergency, freight air / railway / ship transport and flights engaged in a search and rescue mission, fire-fighting flights, medical flights including secondary and repatriation flights, positioning flights, technical flights and flights performed for the purpose of checking or testing navigation equipment.


The movement of goods to and from Denmark is considerably reduced.
Road, sea, rail and rail freight canals are kept open with no control other than usual.
Note that international transport of goods (including transit) by road should be carried out by the defined border crossing points: Frøslev, Sæd or Kruså. The Kruså border crossing point is not accessible to vehicles over 3.5 tons. 
Trucks are recommended to use the Frøslev border crossing point (E45). The Padborg border crossing, as well as other smaller border crossings, are closed. Freight operations can also be carried out through the "blue border" (Øresundbridge and ferries).
The government is also taking additional measures to facilitate the transportation of goods, such as the introduction of temporary exemptions from driving and restraint rules to ensure the delivery of food and groceries.

France & French Overseas Territories

May 11 is the beginning of a gradual ‘unlockdown’.
Urban public transport & taxis are partially operational, travel is now authorized but limited to 100 km, however possible under derogation for professional reasons.
Air transport is reduced to compelling reasons (professional & family)
Shops (<40,000 m²) are open with the application of sanitary rules.
This phase will run until June 2.
Our facilities are still operational and our employees rotate between home office and on site presence
Orly Airport is closed since Tuesday, March 31.
ADR certificates for drivers (dangerous goods) whose validity ends remain valid until 30 November 2020.
Flights to the French Overseas Territories are now limited to maintaining territorial continuity. 


The federal government's travel warnings are to be lifted for 31 countries from June 15. In addition to the 26 EU countries, this should also apply to Great Britain, Iceland, Norway, Switzerland and Liechtenstein.

From May 15, the German border with Luxembourg was opened.

The German federal government has asked the Länder to suspend weekend traffic bans on trucks to alleviate the situation during the crisis. Bavaria has extended the lifting of the driving ban on Sundays and public holidays for all goods vehicles until May 30th, 2020. The Land of Hesse has extended the lifting of the driving ban on Sundays and days holidays to all goods transport vehicles until 30 June 2020. Furthermore, the Länder were asked to set up a separate freight traffic lane for the transportation of medical articles and everyday goods at the border’s crossings on the highways.

Frankfurt airport: At a good 146,100 tons, the cargo volume is 8% lower than a year before.
Multimodal: decrease of trains per week due to lack of volume.


Border control procedures are reintroduced at the Slovenian and Austrian borders (including health checks). Border-crossing open for international freight traffic: Rajka (SK), Hegyeshalom, Sopron, Rabafuzes (Austria), Redics (Slovenia), Letenye (Croatia) Udvar (Croatia), Roszke (Serbia), Csanadpalota (Romania), Zahony (Ukraine), Tornyosnemeti (Czechia).


Continues to transport semi-trailers, containers and unaccompanied swap bodies.


Transports can be done as usual.
Manufacturing and production sites can work respecting distances between people
Cargo can be moved as usual but challenged by limited transport capabilities. 
Milan-Linate airport closed since 13 March.
Shipping lines are operating despite difficult conditions: lack of equipment’s especially for reefers containers, blank sailing in imports, rolling of booking due to lack of capacities, surcharges such as PSS.  


The European Union citizens and neighboring countries can still enter the territory. Opting for the policy of “heard immunity”, the Dutch state has not passed into” lock down” policy or total closure of borders.

The government has decided to ease the restriction as from the 1st of June, still respecting the social distancing, and opening again the HoReCa and cultural facilities for a max of 30 people.


Avinor, the Norwegian state-owned company responsible for much of the country's airport infrastructure, along with the transport sector has been defined as a central part of national emergency preparedness. They have announced the closure of nine small airports across Norway in order to free up resources to support other airports: Vardø (alternative airport Vadsø), Berlevåg (alternative airport Båtsfjord), Sørkjosen (alternative airport Tromsø), Stokmarknes (alternative airport Andøya), Svolvær (alternative airport Leknes or Evenes), Mo i Rana (alternative airport Sandnessjøen), Mosjøen (alternative airport Sandnessjøen), Førde (alternative airports Sogndal or Florø), Sandane (alternative airports Ørsta/Volda or Florø)

No restriction for truck drivers. The Norwegian Public Roads Administration also grants, temporary derogations from the rules relating to driving and rest times for the transport of food, medicine and other essential goods. to life in stores and pharmacies.


Special flights are chartered for the transport of goods. 
Airlines are using road feeders intensively for transport from/to WAW to/from LUX, FRA, BUD, where they organize overseas freighters. 
The borders remain open to the movement of goods and truck drivers carrying out international road freight will not be required to respect a quarantine period of two weeks. The Polish administration publishes the list of border crossing points open during the state of emergency because some borders will remain closed.
More check points at borders are open with simplified controls to improve road traffic flow especially at frontiers with Germany and Czech Republic. Capacities for trucks are reduced to Italy, Spain and Portugal.


No impact on international road transport. However, only the main border posts with Spain remain open: Quintanilha, Tui, Vilar Formoso, Elvas, Castro Marim, Vila Verde de Raia (Chaves), Monfortinho (Castelo Branco), Marvão (Portalegre) and Vila Verde de Ficalho (Bej). Drivers must take into account individual and collective protection measures and keep a safe distance.

Sea Freight: dockers strikes of Lisbon and Setubal have been suspended but ports are congested.


Transport of goods still running but with delays.


All regional public health actions are coordinated by the central government of Madrid. Measures to limit the movement of people are put in place. Only essential industries remain operational, such as logistics, food, health, work, solidarity, financial and insurance entities).  Land borders are closed (This does not apply to the transport of goods.). Travel is reduced to what is strictly necessary (food, health, work, solidarity, financial and insurance entities, force majeure). Airports, ports, warehouses and carriers remain open and operational.


Freight transport activities within, to and from Sweden are not affected by the social distancing measures taken by the Swedish government to stem the spread of the coronavirus (COVID-19). The Swedish Transport Agency has granted a temporary tolerance for the application of the rules on driving and rest times for freight transport operations.


International goods transport and transit are still allowed and all borders crossing points are open to the movement of goods. Greenways are also in place at some border crossings for the export, export and transit of medical products, food, fuel and mail.

Ticino area: Pick up is not allowed except for 1st necessary material.

United Kingdom

Many airlines have suspended their aircrafts for passenger travel, however a number of carriers are switching them to carry cargo in these difficult times. Along with the freighter providers there are still a number of options to many destinations ex the UK.
There are no airport closures to date but handling agents are applying a handling surcharge to cover their costs for the reduce number of aircrafts going through.

Air Freight:
Very few passenger flights operating services to Bahrain. Freighter services of TK, CV, EK & QY are still available.
Sea Freight: Shipping lines continue to operate as normal. Feeders services operating with reduced number of containers. The port and customs authorities continue to still work as normal so flow of cargo has not been affected.
Custom Clearance: Clearance is open to all commodities. There could be some delay in clearance due to reduced working hours of Customs.

Government has decided not to extend the ongoing shutdown over the coronavirus pandemic, allowing offices to reopen on May 31.
Offices and other workplaces are permitted to operate on a limited scale subject to their compliance with several health and hygiene directives. Major cities are demarked with RED/GREEN/YELLOW zones where RED are facing complete blockade.

Air Freight: 
All domestic PAX flights are allowed to operate. International PAX flights gradually opening. Bangladesh Biman to London weekly one flight and Qatar Airways started flight operations on international routes from Bangladesh on June 16. Emirates started operating three flights a week on the Dubai-Dhaka-Dubai route from June 21. Turkish Airlines applied to operate from July 1st. 
Mainly freighters (CAO) and PAX freighter are still supporting the airfreight market, QR/SV/CX/7L/SQ with lesser frequency. Total capacity increasing gradually but still less than 40% by scheduled CAO. Nonscheduled CAO are in operation as charter adding the capacity in airfreight.

Sea Freight:
  • Chittagong port operations, Off-docks, Customs and Banks are operating for truncated hours.
  • Feeder frequencies inbound/outbound has become irregular.
  • Chittagong Port Authority has reduced feeders berthing and average berthing delay 12-13 days.
  • Import yard at port has become congested and overloaded with huge number of Canters which is more than the port capacity. The source of congestion is due to limited import delivery.
  • Productivities at port yard, off-docks become slow due to scarcity of labors, prime movers' drivers and helpers, equipment operators and staffs.
  • Since Govt. ban on public transport, labors are facing difficulties to come at work to different ICD’s and as a result it is hampering the daily operations. In this situation ICDs, i.e. the Off-docks may shut-down operations any moment though Govt has requested to keep continuation of works for the greater interest of country economy specially for export & import.
  • “BLANK SAILING” of mother vessels are declared by few carriers due to COVID-19 impact.
  • As per previous notification of Chittagong port authority, all vessel Agents and the Master of the vessel will have to submit a declaration certifying that all the Crew Members are free of CORONA VIRUS and any incoming vessel from China or through transit has to drop anchor min 2 weeks before at quarantine.

Trucking: Logistics are waived and transportation is available with limited scale due to lack of staffs & labors due to absence of public transportation as well as own safety measures. Transportation of export/import goods by Railways, Land, Sea are still allowed during the lock down, but sudden crisis may change scenario.    
Customs: All customs points operational with limited scale. Priority given to food and medicine and medical equipment.


The Government of India has issued the latest Notification on Lockdown due to Covid-19 against Order No.40-3/2020-DM-I (A) dated 30.05.2020 whereby the Lockdown has been Extended in the Containment Zone in all states up to the 30th of June’2020 with a phased Re-opening of prohibited activities. New Guidelines have been issued for Unlock 1, keeping in view the suggestions received from all states in the country held by the Cabinet Secretary on the 28th of May’2020. 

Having mentioned the above, the final decision statewise shall apply looking at the ground reality of the particular state and the conditions of spread prevailing in the state of Covid-19.   
India has climbed to seventh from the ninth spot in the list of 10 nations worst hit by the pandemic, with more cases than that of France. State governments on Sunday came out with varied 'Unlock 1, as attached'' guidelines including on allowing inter-state travel even as Maharashtra, Tamil Nadu and Telangana extended the lockdown till June 30 with several relaxations, a day after the centre eased the 68-day shutdown curbs significantly with an economic focus.
State governments on Sunday came out with varied 'Unlock 1, as attached'' guidelines include allowing inter-state travel even as Maharashtra, Tamil Nadu and Telangana extended the lockdown till June 30 with several relaxations, a day after the centre eased the 68-day shutdown curbs significantly with an economic focus.

Region-wise details are appended below:

Locked down open with restrictions, Limited staff allowed in office, All COS are working from home, Sales on rotation. 5 Members in Sea Freight, 2 in customs, 5 in Air Freight is working in office, rest all are working from home. Our Airport & ICD staff is working in shifts. No operations / shipment execution is affected due to COVID situation.

2EastKolkataLockdown continues in West Bengal with 50% attendance allowed in private offices.
Relaxation for offices.  50% employee allowed (till 1900HRS) only with required precautions (office sanitization, employees working from office need to wear mask / frequent use of Sanitiser and washing of hand by every hour and most important Maintain social distancing in office)
Currently in Ahmedabad office - 50% of our employees are work from office and 50% work from home.
Currently at Vadodara office – 100% Employees are working from office with all precautions and measures.
For custom clearance, no issue at any ports – Mundra, Pipava, Hazira, ICD-AMD and AMD airport, as our outsourced Custom Broker – SSS SAI is working with full strength & there is no Covid-19 positive cases in their premises.
Vendors following all the guidelines and instructions from the authorities for the clearance formalities.
Our operations team is directly co-ordinating with customers for any documents via email or if necessary deliver up to their office through courier only.
At present only difficulty is in getting trucks/ trailer on time as there is shortage of driver overall in Gujarat. The transporters are having vehicle, but there is shortage of driver.  

General Lockdown extended till 30th June, relaxation as per guideline. 10% staff allowed in private office. One of our staff was tested Positive in May but has now recovered. Currently Air and Ocean limited staff are operating from office those who are staying nearby and having their own vehicles. Some are using private Auto for nearby location. All other employees are working from home. Pune branch, all employees are WFH. Nava Sheva Team almost all the staff are operational. Courier services have started and Inward courier are checked daily.

4SouthBangaloreAll staff are working from home, except for airport staff who will visit office (whenever possible) for printout once in a day for 2 hours otherwise office will remain closed till further notice. All public transport suspended till further notice.
5SouthChennaiAll staff are working from home, except for Clearance / Airport staff who will visit office (whenever possible) for printout once in a day for 2 hours otherwise office will remain closed till further notice. All public transport suspended till further notice.
6SouthHyderabadAll staff are working from home. office will remain closed till further notice. All public transport suspended till further notice.
7SouthCochinAll staff are working from home, except for clearance / airport staff who will visit office (whenever possible) for printout once in a day for 2 hours otherwise office will remain closed till further notice. All public transport suspended till further notice.
8SouthCoimbatore & TuticorinAll staff are working from home, except for clearance / airport staff who will visit office (whenever possible) for printout once in a day for 2 hours otherwise office will remain closed till further notice. All public transport All staff are working from home, except for Clearance staff who will visit office (Whenever possible) for printout once in a day for 2 hours otherwise office will remain closed till further notice. all public transport suspended till further notice.uspended till further notice.

CFS Activities:

CFS fully functional for all types of Cargo. Customers to be advised that the cargo should arrive at the CFS by 10am since the blue collar labours (labours, forklift operators) are working with a strict schedule of 10am-5pm. This is likely to continue till 30th June’20.
As the government is gradually increasing interstate movement facility for migrant labour, increasing number of people are going back to their villages. This has led to acute shortage of drivers with CFS and transporters.
Major challenges being faced at the CFS due to high shortage of labourers for carrying out work of offloading, carting, lashing, stuffing, destuffing or wherever labour is required physically or to operate machinery.
Due to the shortage of drivers, there are major delays in picking up the empty containers. Also finding a sound conditioned container in and around Nhava Sheva has become extremely difficult as the empty yards are highly congested and are very low on staff and availability of Empty containers due to deliveries not been taken for import containers.
Due to above there is also a big delay in movement of container to the port from the CFS and we might have containers not able to meet the shipping line handover date.
All the empty yards at Nhava Sheva close down sharp by 5pm since labours are required back to their villages by 6pm in guidelines of the lockdown. Due to shortage of empty containers, the quality of the same has been affected.

Customs Clearance: 

• Air Exports Clearance: Is open to all commodities now and can be cleared, subject to carting order being provided by the airline and availability of officers. However, there could be some delays expected due to shortage of transporters and loaders.

• Air Imports Clearance: Clearance is open to all commodities subject to availability of
Custom’s officers across the nation. However, there could be some delays expected due to shortage of transporters and loaders.

 Ocean Import Clearance: Lack of resources continues to delay the ICD’s and CFS’s clearance as customs are operating with skeletal staff and shortage of staff at CFS’s.

• Ocean Export Clearance: Work in Progress with constraints around staff availability for loading & unloading, officers for on wheel clearance at CFS premises.

Land transport: Goods movement of all types of goods are being done with no restrictions across the country. With the industries opening up, demand for transportation is picking up. Supply shortage still persists. 

Vehicles are standing idle for want of drivers, aggravating the vehicle availability challenge. The impact of driver shortage is being felt on the long & regional haul movements including in and round the port areas. However, the vehicle availability for intra-city goods movement across all major industrial areas remains with certain variability.   
Transportation in Maharashtra and around Nhava Sheva port area, major challenges are being faced. 

New operating models are being devised for continuous operations which will have an impact on our current costs. This situation is expected to prevail, at least for next couple of months during which the industry will come up with some solution to get to a new normal. We expect this situation to continue at least upto end of Aug’2020.  

In view of the above, there could be delays in bringing the Loaded container from the port to the CFS and de-stuffing of the containers. There could be delays in picking up of empty containers from the Empty container yards and delivery to Suppliers place for stuffing (factory Stuffed Containers) and also for Dock stuff containers. The main reasons identified for this is shortage of drivers and shortage of labour’s at the empty container yards wherein if sea worthy containers have to be picked up, persons are not available to identify the same therefore only 1-2 Containers are being picked up per day at various Empty Yards. Customers to be informed accordingly. Increase in costs expected as well.    

All sectors are back to work as on 8th June from 6 am till 12 pm 
Customs continue to handle clearance as usual but long delays are expected.
The land borders have been closed since 25th March except for essential items.

Air Freight: All major airlines like Emirates, Etihad, Qatar, Egypt air, Lufthansa German Airlines has decided to suspend its fights to Amman effective 14th March until Further Notice.
Austrian Flight will continue to operate 4 days a week: Saturday, Sunday, Tuesday and Thursday might get suspend.  
RJ will operate on the following routes, utilizing passenger and freighter aircrafts, for air cargo movements starting from 19th March 2020 till further notes LHR, MST, RUH, DOH, IST, DWC, CAI
CV, all the export will be suspended for normal cargo, except for oversize/engines shipments. 
Iraqi airway: all flights inbound & outbound have been suspended. 
Customs continue to operate at minimum capacity and clearance is quite slow.
Sea Freight: Port of Aqaba continues to remain operational with operations at slow pace. 

Kuwait customs are working for medical and food clearance with online facilities for authorized personals only at present.

Air Freight: No air shipments to be sent to Kuwait during these days to avoid any detention /demurrage/loss or damage to the cargo

Sea Freight: Any sea shipment arriving or arrived will be pending for clearance which may lead to demurrage detention charges as per information from carrier.


Lebanon lock down has been officially extended until end of this month. All business is asked to close, and people are all asked to stay home unless necessary.
Air Freight: The airport is closed until further notice and no flights in or out scheduled so airfreight business has come to a standstill.
Sea Freight: Sea Freight operations continuing relatively slowly due to a pre-COVID economic crisis. Operations related to Oil and Gas are continuing at a reduced amount of staff using extra precautions and control.


From 18th March onwards, Sultanate of Oman will only allow its citizens to enter Oman through land, sea and Air. Oman citizens are not allowed to travel out from Oman until further notice. 
Oman customs closed “custom service” counter till further notice, only online services are available currently.

Oman authorities lifted the lock down, accordingly it is now limited to certain remote areas that are classified as red zones (city limits only) currently. The Supreme Committee, after coordinating with some departments concerned in the public and private sectors, decided to open some commercial activities following strict COVID guidelines and some more commercial activities will be allowed to operate in the coming days, update to follow.

Citing current situation as a result of COVID 19, Oman customs waived the requirement of original shipping commercial documents until further notice. Air and Ocean cargo can be released from Oman customs using copy documents (Non-chamber endorsed) but the documents should reflect terms of sale, HS Code and currency. If the COO is not available, it is mandatory to reflect country of origin on the commercial documents. 

Air Freight: Based on the approval from local authorities, EK will be utilizing 777 300 passenger aircraft to shuttle cargo between MCT and DXB. Tentative schedule is every Sunday, Monday, Wednesday and Friday depending on cargo availability for each sector, ETA 1430HRS at MCT and ETD to DXB 1630HRS. Rates will be purely on case to case basis.
Similar to EK, QR also started daily service on DOH - MCT - DOH sector utilizing Airbus A350-900 passenger aircraft to shuttle cargo between MCT and DOH on daily basis. Rates will be purely on case to case basis.

Currently import operations at MCT airport are delayed due to the implementation of additional screening mechanism. All domestic and international flights to and from the Sultanate’s airports has been suspended starting from March 29th, 2020 until further notice.
Freighter schedules will not be affected but we are yet to receive an official confirmation.
Sea Freight: Majority of shipping lines are facing equipment shortage and blank schedules which is hampering normal export operations.
Huge impact on import bookings especially from Far East and EU origins due to blank sailings and capacity reduction.
Freight rates have skyrocketed due to capacity issues. 
Currently import operations at Sohar port are also affected /delayed due to the new measures kept in place in the wake of COVID 19.
Trucking: Road restrictions are in place from 1st April, delays are expected. 


Further easing of lockdown measures across the country, Khan on Monday decided all sectors to reopen apart from those in the “negative list”, and urged the people to show responsibility and follow the government-issued Standard Operating Procedures (SOPs).

Businesses and markets open for five days a week from 9am to 7pm across the country as per the decision of the National Coordination Committee (NCC).

The companies with export orders will start working again with precautionary measures including calling in only essential employees and ensuring regular disinfection.

Air Freight: As per latest announcement of Pakistan’s Government the outbound international flights (scheduled, non-scheduled and charter flights) operation has been allowed with effect from 01st June 2, 2020 2359 hours. As per civil aviation authorities flight operation will start after receiving written notifications. Both national and foreign airlines will be allowed to operate from all international airports of Pakistan except Gwadar and Turbat.
There are a few Airlines still operating their freighters and PAX aircraft for cargo only in/out of Pakistan, however before accepting any shipment’s to Pakistan or out of Pakistan, you need to check on a case to case basis due to the fact that if they do not have enough loads, they sometime tend to cancel the flights.

Sea Freight: Departure and arrival of vessel as per normal routine however Port terminals and CFS yards are operating with skeleton staff so some of the delays is expecting due to limited availability of staff. 
Road Freight: Land transport is maintained, but subject to disruptions and slowdowns due to increased border control, sanitary measures (temperature measurements by drivers, etc.) and special arrangements (closure of certain border posts, driver's unavailability).
The government has announced the opening of Pak-Afghan border at Torkham and Chaman posts round the clock for six days per week, according to a notification issued by Ministry of Interior late Friday.
During the six days when the border will be open, unlimited number of trucks will be allowed to cross per day while ensuring proper SOPs and guidelines for both Afghan bilateral trade and Afghan Transit Trade.


Bolloré Logistics Qatar are working normal operational hours 08.00 to 18.00hrs Sunday to Thursday.

Lifting of Restrictions Phase 2 – July 1st 
In accordance with the latest circular from the Supreme Committee for Crisis Management companies can increase staff numbers in the workplace to 50% effective July 1st.  Due to the continuing high infection rate in Qatar we have decided that increasing the number of staff in the workplace to 50% is not practical at this time and we will cap this at 40% until further notice.  

The following circular was issued by the Civil Aviation Authority on June 17, 2020 and is in force until further notice.
Doha: Civil Aviation Authority (CAA) announced in a circular issued on June 17 that passengers travelling out of Doha with a return booking must have a confirmed reservation in one of the designated quarantine hotels in Qatar on their return.
In official circular number 12 of 2020, the Civil Aviation Authority informed all airlines and travel agents that no passengers, irrespective of nationality, can depart from Doha without holding a confirmed hotel booking for their return for a period of 14 days, which will be prepaid against a non-refundable voucher obtained from the hotel through "Discover Qatar" Website.
This rule also applies to anyone currently overseas and wishing to return to Qatar.

Qatar Airways are continuing the planned rebuilding of their network with a planned increase to 80 sectors by the end of June;

Qatar Airways have confirmed the resumption of flights to New York (JFK) from June 19 (rising to 10 weekly from July 2) and to Boston, Los Angeles and Washington Dulles from July 1. This will see the airline’s US network rebuild to 39 weekly flights by mid-July 2020.

New sectors added to the QR network since June 5th:
Increase in daily flight to DUB / MXP / FCO

Daily flights between DOH / MCT & DOH / KWI reinstated effective 30th March’20. PAX A/C belly hold cargo only, daily flights.
Passenger flights on the following sectors remain suspended - CAN, CKG, CTU, PEK, and HGH. Limited QR PAX flights operating to PVG & HKG.
QR has closed bookings to mainland China during July. Based on the latest inventory, flights to Beijing Capital (PEK), Guangzhou (CAN) and Shanghai Pudong (PVG) are now expected to resume on Aug. 1, although additional adjustments are expected.
Freighter are still operating to PVG, CAN & HKG.

Cargo lux are still operating twice weekly main deck service into DOH from LUX.
Turkish Airlines are still operating freighter services from Central Europe including MXP via IST to Doha.
Airfreight rates from Europe to DOH have increased dramatically with certain origins up by 300%. QR flights ex-BOS cancelled till further notice all belly hold cargo now routing out of JFK with 47% increase in rates @ +100kg.
Air Export: Qatar Airways main deck export rates to Europe have increased by 160% with an average rate of $6.85/kg @ +1000kg.
All contract / console rates are now void and each shipment is quoted on spot rates only based on the date of availability.
There are delays with cargo inspection at Hamad International Airport due to additional screening procedures which can extend the normal clearance cycle by 12 to 24 hours.
Sea Freight: No impact for export operations at this time. Severe impact on all FCL shipments from the Far East and Northern Europe however the rates appear to be more stable now than in previous weeks. The Reefer Equipment shortage from France and Northern European ports is starting to ease but is a long way from being back to ‘’normal’’.
Services out of North America have also been affected due to blank sailings.
Customs: Please be advised that Qatari customs have waived the requirement for Chamber of commerce certified invoices and COO. These are not required until further notice.
We can clear air and ocean imports with a copy of the suppliers invoice only but it must contain the following information: Terms of Sale, HS codes(s), Country of origin(s) & Currency.

Saudi Arabia

Saudi Arabia suspended domestic flights, trains, buses and taxis until further notice in a heightened effort to stop the spread of the COVID-19, the Saudi Press Agency (SPA) said King Salman issued an order imposing a curfew across Saudi Arabia to control the spread of the COVID-19 disease till further notice.

Air Freight: All international passenger flight service coming to and from KSA has been suspended by Government of Saudi Arabia until further notice. Consequently, current commercial air shipments which are under planning or under transit phase might endure some delays until situation returns to normal or suspensions revoked.    
However, there are very limited freighter schedule/services still active to and from KSA at premium spot rates provided on case to case basis by airlines upon request. SV reinstated their HKG operation will be reinstated from March 26th.The belly schedule has been suspended and SV will pursue the opportunity to operate passenger aircraft as cargo only. Export of medicines, pharmaceutical and medical devices have been halted from March 20th. 

Saudi Arabia suspended domestic flights, trains, buses and taxis until further notice in a heightened effort to stop the spread of the COVID-19. Order issued imposing a curfew across Saudi Arabia to control the spread of the COVID-19 disease.

The Saudi Interior Ministry imposed a 24-hour curfew and lockdown on the cities of Riyadh, Tabuk, Dammam, Dhahran and Hofuf and throughout the governorates of Jeddah, Taif, Qatif and Khobar which is having impact on local customs clearance and delivery. However, areas under a complete lockdown will only be allowed to go out for essential needs, such as grocery shopping or medical visits, between the hours of 9 a.m. and 5 p.m. Residents in these areas must stay within their neighborhoods

Sea Freight: We have received General rate increase, Equipment imbalance surcharges and PSS from majority of shipping lines. 
Saudi Ports Authority issued Circular 37(2020), which provides mandatory instruction to ships arriving to Saudi Arabia. Delays in import/export customs clearance and local delivery due to reduced capacity of customs officials/manpower available at Dammam/Jeddah/Riyadh ports.

Delay in import and export customs clearance has been noticed at all Jeddah/Riyadh and Dammam Ports /airports due to reduced manpower and 24- hour curfew & lockdown.

Sri Lanka

SriLanka is relaxing daytime Coronavirus curfews country-wide from May 26 but travel curbs to Colombo and Gampaha will remain amid strong progress made against the spread of the Covid-19 with officials advising the public to maintain distance.     
Air Freight: Government decided to close the CMB Airport for all PAX flights from 22nd March. All the carriers have suspended their service and TK (weekly 1) & CX (weekly 3) are operating Freighters to CMB. QR started to operate 2 PAX flights daily for cargo. 
Sea Freight: Port operation continues with limited staff which results in slow moving and priority will be given for perishables and essential cargo only.
Same will cause delays for port operations which will cause for vessel berthing delays & de-stuffing etc.
Customs Clearance: Working arrangements have been made by the Sri Lanka Customs for the facilitation of essential import clearance and export/BOI only.
Land Transport Service: Since the Island wide curfew uplifted the by the Government, Cargo pick and Delivery can be done as usual.

United Arab Emirates (UAE)

Dubai business activity has resumed from 27th May 2020. The Federal Government staff have resumed work from office 100% from office starting 15th June. All restrictions on movements in Dubai have been eased, however AUG has implemented new regulations. All those who have tested -VE in the last 48 hours can enter the Emirate of AUH. Exemptions for transportation of necessary goods will be permitted Further the government has announced that all UAE Residence visa holders who are stuck abroad can return. All passengers arriving Dubai will need to provide test results or will be tested on arrival. They will need stay in quarantine until test results are out. If +VE they will be quarantined for the mandatory period. All residents can start International travel effective 23rd June. Further tourist will be welcomed effective 7th July. Preventive measure remains in place with strict social distancing. Wearing mask is mandatory with fines ranging from AED 1000. EK continues resumption of PAX flights to various destinations.  

Abu Dhabi has announced restrictions of movements in and out of AUH starting 2nd June for a period of three weeks. Exemptions for transportation of necessary goods will be permitted. EK continues resumption of PAX flights to LHR, FRA, CDG, MAD, MXP, ORD, MEL SYD. From June 15th EK will add BAH, AMS, MAN, ZRH, VIE, CPH, DUB, NYC, SEL, KUL, SIN, CGK, TPE, HKG, PER, BNE. All passengers arriving Dubai will be under 14 days mandatory quarantine. Critical sectors continue to be excluded including logistics and delivery services with maximum precautions to be taken.

Air Freight: As EK continues operating PAX Freighter capacity to various World-wide destinations. EK has also advised the upgrade capacity of the PAX FRTS for loading in cabins and seating area.

To summarize
Europe – OSL, CPH, AMS, LHR, BRU, VIE, CDG, FRA, ZRH, MAD, BCN, Russia – SVO
S.E Asia – India – DEL, AMD, HYD, BOM, MAA, BLR, TRV, COK, DAC-  CMB (Weekly freighter Day 1 for May)

F.E – BEJ, PVG, CAN, HKG, SEL, HND (Tokyo), Osaka, KIX, TPE, BKK, SGN, HAN, SIN, CKG, PNH, KUL, PEN, SYD, MEL, PER, BNE, ADL, MNL AKL, CHC (All details are available on Sky Cargo Website).
Effective 19th April, EK have published new tariff with an approx. 5% price hike.
EY has also increasing their PAX FRT to AMS, FRA, CDG, LHR, MXP, HAN and F. East to HKG, PVG, SIN, Africa to JNB, Also to DAC and RUH.
QY, UPS & FEDEX continue to provide capacities.
QY to – Daily to BAH
DXB-LEJ - 2,3,4,5 &7 and onwards (no space until 27th June)
DXB-FRA – 6 and onwards (no space until 27th June)
DXB-HKG – 1,2,3,5 & 6 - (Open)

MS – 3 X FRTS (52 tons) ex SHJ to CAI and onward to OST, CGN, MXP, BKK-HKG, CAN
CX – FRT’s to AMS & FRA – Days 5 and 7 Ex DWC. CX have announced 2 adhoc freighters in June ( 8th and 22nd)  ex DWC to HHKG.
FEDEX capacity to CDG, MXP west bound is OK but they have constraints on their capacity to India and Far East.
SV – have regular PAX Freighters ex Dubai to Saudi Arabia
TK – Offer 2 or 3 weekly freighters ex Dubai to IST and to their onward destinations
KLM have added 1 another freighter and now operate 4 X freighters a week to AMS – days 2,3, 5 & 7. FLYDUBAI, has announced PAX FRT capacity to Morocco, Jordan, Pakistan, Romania, Maldives, Sri Lanka, Naples in Italy.
EY has announced mini freighters to various destination ex AUH. Main destinations being India, Far East, Europe.
ET – services ex DWC to ADD and onward to various African destination like NBO, EBB, KRT, DAR, BJM, GBE, LBV, KGL, SSG. BKO, DSS, COO, ACC, LLW, MBA, FIH
The prices are stabilizing a bit as more capacity is added. However, they continue to be high and do impact costings.

Shipping lines are merging services on weekly basis. Even with this, sailings are skipped and this is causing major disruption in services. The same is with feeders’ services within the region, they are also beginning to skip sailings due to the lack of supply. This continues to impact the pricing with GRI/ equipment imbalance surcharges on certain trade lanes. The shipping lines are only working on spot or FAK rates.

Trucking: Land borders from UAE continues to remain open from UAE to Oman and Saudi with long transit time and delays at borders for customs and drivers being screened for health measures. All the Immigration offices are closed at the UAE border and hence no new visas are being issued to the drivers. Further, as per our vendors, UAE borders have drastically reduced clearances at borders which is affecting land transport.
For Oman the only entry point is through Kalba/Milha for drivers with valid visas.
For Saudi Arabia, there have been new regulations starting late last week. All UAE registered vehicles arriving at Saudi border are obliged to release the trailers to Saudi based transporters for final delivery to Saudi customers. This is becoming a huge challenge to transporters and shippers as the control is asked to be transferred. Kuwait and Bahrain, remain closed. 




Home Office for non-operational employees having the ability to work remotely, only operation and finance teams are still operating on sites. All employees remain operational and reachable by email and phone. Offices are now operational up to 30%.
Ground staff and warehouse operations work from different locations and all necessary COVID precautionary sanitizing measures have been implemented in the offices and warehouses. 


Office operating with 100% staff.
All branches are providing needed support to operate, handle, clear, deliver in respect to the State of Calamity restrictions.


Offices are operational as normal.


Offices are operational as normal.

Burkina Faso

All our Burkina Faso offices and operations are operating as usual.


From the new Covid-19 government directives/guidelines, all borders are now open for cargo movement. No longer police escort but drivers must ensure minimal interaction with people and apply strictly hygiene measures.
The implementation of any instructions from Governing authorities. Employee awareness and intensifying all hygiene controls, expecting the same from our subcontractors (carriers and service companies).


Offices are operating as usual.

Central African Republic
Our Central African Republic office is operating as usual. 


Teams are back to the office. Additional social distancing measures have been implemented, in accordance with Authorities’ recommendations.
Cote d'Ivoire

Our teams are working normally (at the office).


A Work from Home arrangement has been implemented due to lockdown. Key staff issued passes to enable access to operational sites. Rotational shifts in place for these staff.

DRC East

All offices operating as usual.
Our GSA operations are suspended due to the supension for all PAX flight for CGA and ET.
DRC West

Air and Sea operation teams are about to start working remotely from home. All employees remain operational and reachable by email and phone.
Ground staff and warehouse operations work from different locations and all necessary COVID precautionary sanitizing measures have been implemented in the offices and warehouse.

DRC South

The implementation of any instructions from Governing authorities. Employee awareness and intensifying all hygiene controls, expecting the same from our subcontractors (carriers and service companies).

Offices open and operational from 25 March 2020. 


100% of Bolloré Logistics’ employees will work from home and will continue to monitor shipments and delivery. All employees remain operational and reachable by email and phone. 
CFTI has implemented shifts for customer service and operation employees whose presence is essential with a rotation of the teams. 

Equatorial Guinea

Office opening hours remain unchanged but with limited presence of some staff.


Offices operational as usual for now. Further changes to be communicated. 


Work from home and shift operations already implemented.


Air & Sea operation are operating with daily rotations from April 28th, 2020. Daily staff rotations are also effective for certain departments in Port-Gentil since March 23rd, 2020.
Circulations permits and authorization of authorities have been received by Bolloré Transport & Logistics Libreville. Other offices are operating as normal with daily rotation for concerned departments.



The Office is currently divided in various departments, some are more active during this time, while others stay at home to do their usual Job description. It is normal but not all departments are coming to work daily.


Business Contingency Plan was implemented in order to protect the staff and maintain the daily operations of our customers: practice of self-distancing, reinforcement of sanitary measures, management working in shifts since 23/03/20. Given the new lockdown situation some disruptions are to be expected, on Monday 30th March only key operational staff will be at the office, as we monitor the situation.


Work from home and shift operations already implemented at all sites. Work schedule adjusted to meet curfew requirements. Office Working Hours changed to 8AM to 4.00PM.


Bolloré Transport & Logistics Liberia is functioning with a team of essential staff from 8am to 1.30pm (Curfew hours from 3pm to 6am).

This health crisis is impacting the smooth running of our operations, but we are trying to minimize the impact for our customers while ensuring the health of our employees.
Bolloré Transport Logistics Madagascar aligns with the measures taken by the government and the competent health authorities.
Tamatave and Antananarivo customs office are still working and will ensure maximum service with minimum contact. However, humanitarian aid, pharmaceuticals and staple will be given priority. To ensure continued service, staff rotation and telework options for some employees have been set up.

Opening hours:
Tanjombato Office from 03/31/2020: 7:00 a.m. to 2:00 p.m.
Ivato Office from 03/31/2020: 7:30 a.m. to 4:00 p.m.
Tamatave Office from 03/31/2020: 8:00 a.m. to 4:30 p.m.


BCP in place. Implementation of any instructions from Governing authorities.
Employee awareness and intensifying all hygiene controls. Only few employees in the office to keep the social distancing of 2m.


Implementation of instructions from government authorities: employee awareness and intensifying hygiene controls. We are expecting the same from our subcontractors.
Some employees are on leave and some are working alternatively, with a restricted team in the office shift/permanent staff.


New office hours due to Ramadan and the curfew: from 9:00 am to 5:00 pm


Teleworking is authorized for most Bolloré Transport and Logistics Morocco employees the presence of all the operations departments is not compulsory except when necessary. 50 % of the employees are on teleworking and the other half are working in the office alternatively and the working hours changed from 8 am to 4 pm.


Office hours now from 8am to 5pm.
Staff working on shifts A and B (3 days a week vs 2 days a week) and split in between departments. Staff in office adhering to preventative measures (gloves, masks, sanitizer).


Implementation of any instructions from Governing authorities. Employee awareness and intensifying all hygiene controls, expecting the same from our subcontractors (carriers and service companies).

Office is operating in lockdown to provide services to essential services providers.


The work is very reduced and tele-work is under consideration for some agent.


Bolloré Logistics Nigeria implemented the Plan C of the BCP, all non-essential staff working from home with key essential staff in office only. Clearing and delivery of essential cargo only (Airfreight and Sea freight) as per government regulation.
Bollore essential staff is on rotation basis in the office namely Sea freight operation teams, Airfreight Operations Teams & Warehouse Operation teams.


Government extended the Lockdown until 30 April.        
The implementation of any instructions from Governing authorities. Employee awareness and intensifying all hygiene controls, expecting the same from our subcontractors (carriers and service companies).

Before and after lockdown: Shift work to increase social distancing. Home office for employees who can work remotely. Only employees with urgent matters are going to the office (with office cars, badges and RRA customs service letter), all other employees are working from home.

Bolloré Logistics Senegal has implemented of a crisis committee (CEO, HR manager, MD, QHSE...) with regular meetings and also various sanitary measures within Bolloré sites (like mobile washbasins in logistic sites). There are displays of preventive measures on all sites (more staff detachment according to WHO-World Health organization & social action recommendations). Open space offices are reorganized and there are relocations of operational teams to different sites (detachment). Regular Toolbox meetings (15mn) between company doctor, social assistant, and HSE coordination are scheduled. Bolloré Ports rolls out electronic payment solutions at Dakar Terminal (the operator of the RORO Terminal) Orange Money, Free Money, YUP by SGBS etc... to reduce cash payment. Solidarity plan of Bollore Transport logistics Senegal / Social actions and donations towards the sanitary district of "Dakar Center" (protective suits & helmets, safety glasses, solutions hydroalcoholic etc...).
About 50 collaborators on working from home since March 23rd (Bolloré).

All Bolloré sites remain subject to sanitary measures because of the on-going crisis—collaborators must maintain a distance of at least one meter and use hydroalcoholic solutions to wash their hands. 

Sierra Leone

The office is open from 9am to 4pm.

Work from home and shift operations already implemented at all sites.
On 23 March 2020, the South African government announced a 21-day lockdown starting from midnight, 26 March 2020. The impact on operations will be communicated shortly.

South Africa

• All management working from office
• 50% of the staff gradually returning to the office as per government regulations

Sudan North

Work from home fully implemented. Skeleton staff working from office. Movement permits acquired for Key Operational Staff.
Warehouses will be closed but opened for specific client requests.

Sudan South

Offices operating as usual but a teleworking / scaled down operational plan is designed in case of further restrictions by the authorities. 


• Implementation of any instructions from Governing authorities including raising employee awareness and intensifying all hygiene controls, expecting the same from our subcontractors (carriers and service companies).
• Sensitization of all employees on observing frequent hygienic hand washing as well as utilizing alcoholic based hand sanitizers whenever entering/leaving the office and within office buildings.
• The option of extensive deployment of telework for our operational teams through with the use of secure IT equipment and systems,
• Temperature monitoring at all sites as a preventative measure.
• Limitation and control of visitors to our facilities as well as restrictions on travel and movements for our staff, expecting the use of teleconferencing for all interactions.


No restrictions for businesses so far, offices fully operational and working as usual, office are open: from 9 AM to 5 PM.


Work from home and shift operations implemented with office opening hours limited from 8:30 am to 2:30 pm without interruption.


We have managed to receive special passes for our core operations team who shall able to be mobile and operate from Monday, 6th April.
Work from home and shift operations in place for other staff.
Our Customs Declaration team is operational and able to capture entries in URA system for imports shipments.
The Bonded warehousing team is able to strip/un-stuff food commodities in/out of the warehouse.


BCP activated and staff either on leave or teleworking / restricted team in the office.


Permit to perform essential services are granted to Bolloré staff.
Offices now operational.




All Bolloré Logistics employees are working remotely.   
Need to contact us?  / 


No communication issues have been reported so far by our Operational, Commercial and Financial/Administrative staff who have been equipped to work remotely.
IT area is monitoring continuously to ensure quality and speed of the connections while the rotation of team members to our base offices handles the flow of the shipping documents.  


We have a robust business continuity plan in place that is tested regularly.
Our Canadian operations continue to run normally although most of our employees are working remotely. 20% of staff per department are in the offices.
We are taking active measures to prevent the spread of the virus in line with the recommendations from the Global, National, Provincial and local health organizations
Logistics sites and warehouses remain open.

Transportation logistics services were deemed an essential service for the provinces of Quebec and Ontario. Therefore, Bolloré Logistics Canada will continue its operations. 
Although we continue our efforts to allow as many employees as possible to work from home, our offices must remain open and we must ensure that we have a certain number of employees on site to do the work.


Our Bolloré Logistics team in Chile is operating 100%, mainly at home but our warehouse and airport’s team are working in person with special working hours (08:00 – 16:00) and special security measures to avoid infections.
80% of our team is doing “home office” and 20% at the office or warehouse but we are operating full supporting our customers that are full operating too.
Good news is transport and logistics is supported by the Chilean Government, in the case that decreed a complete lockdown our industry will continue operating with special permissions (today, part of our warehouse team has these special accreditations, who are living in in locked down districts).


Bolloré Logistics Colombia staff is working remotely. Only one person will go daily to the airport for airline documentation.


Office hours: From 9:00 a.m. to 1:00 p.m.
Home office: We will be available in our emails and on our mobiles from 9 a.m. to 6 p.m.

United States of America (USA)

Home Office for non-operational employees having the ability to work remotely
Implementation of shifts for operations employees whose presence is essential with a rotation of the teams. 
Logistics sites and warehouses remain open. All Bolloré Logistics USA Staff is 100% operational.

In order to take an appropriate control measure, Bolloré Logistics USA has implemented temperature screening at each entry point for staff, temporary staff, subcontractors (including road drivers) visitors and customers who wish to enter your office or warehouse. The screenings will be carried out with a non-contactable thermometer.

If the employee tests positive for coronavirus then a 14 days quarantine is applied for all the employees who are working in the same workplace (desk adjacent to the employee in open space for example) or who have a direct contact (within 1 meter), face to face with the employee or until such time a test result is negative for those employees.





Bolloré Logistics Australia operates as normal. Office staff are working with 10% at home whilst the other 90% are working on a rotational basis. Our Logistics sites operate with full resources but again we have arranged a split shift scenario to mitigate social distancing.

To minimize the negative impact on clients’ supply chains, we have activated our Business Continuity Plan for Pandemic Response. This includes a remote working business model, including multiple shift capability.

All employees on site follow a strict safety regime under our BCP for Pandemic Response.


All Greater China offices are operating as usual.


All our Indonesia offices are operating as usual. 
All our offices in JKT are working on shift between team A & B.


Due to the rise of COVID cases in Japan, Bolloré Logistics Japan had decided to activate Work from Home (WFH).

However, we had to trigger WFH earlier as we faced since 31st March 2020 5 confirmed COVID cases among our staff.

From 1st April 2020, onwards we would be fully operational with all TYO staff WFH, OSA & HND will follow this week. Business is operated as normal and all staff have accesses to mail and phones.


• RMO required Bolloré Logistics Malaysia to keep minimum workforce on site. If possible, try to work all from home. Below is our BCP, in order to keep minimum staff in the office. 

  Effective Until Home On Site
MYHQ- QSHE 24-Mar 12-May 100% NIL
MYHQ- FO 24-Mar 12-May 100% NIL
MYHQ- MO 24-Mar 12-May 80% 20%
MYHQ- OC 24-Mar 12-May 50% 50%
MYHQ- HR 24-Mar 12-May 90% 10%
MYHQ- Admin 24-Mar 12-May 100% NIL
MYHQ- Fin 24-Mar 12-May 50% 50%
MYJHB 24-Mar 12-May 50% 50%
MYKUL 24-Mar 12-May 40% 60%
MYAIR 24-Mar 12-May 50% 50%
MYPKG 24-Mar 12-May 30% 70%
MYPEN 24-Mar 12-May 50% 50%
MYLBU 24-Mar 12-May 100% 0%
Refer to below workforce arrangement in Bolloré Logistics Malaysia:
• Staff can still be reached under their regular phone numbers and emails.
• Malaysia HQ Office is standing to work on 50% (Group A & B)
• As of today (24th April), Customs office for MYS still operating as usual, however, they also have a limitation on number of staff working at a certain time – reduced capacity.
• All branches have customized their working group to avoid crowd in the office and has been communicated with the HR and MO. 


Business still continue to operate as usual despite less capacity for Air Exports and Sea Exports, Customs are still operating. 
Wearing mask is compulsory at port, airport and customs office.
Team is ready to work on shift and work from home if needed.

New Zealand

Bolloré Logistics New Zealand’s premises will remain open with limited numbers of personnel on site during Level 4 restrictions.   
To minimize the negative impact on clients’ supply chains, we have activated our Business Continuity Plan for Pandemic Response. This includes a remote working business model, including multiple shift capability.  
All employees on site follow a strict safety regime under our BCP for Pandemic Response.


Employees will work from home and will continue to monitor shipments and delivery
BPO staff on skeletal Work from Home and to reach out to entities for task support.


Following Government’s announcement on the extension of the circuit breaker (CB) till 1st June, 2020, Bolloré Logistics Singapore Pte. Ltd., is permitted to continue all business activities as an organization providing essential services.

The work from home scheme is upgraded to full steam for employees who are able to telecommute.
For employees who continue to work from offices and warehouses:

  • physical safe distance is further increased,
  • staggering work hours are arranged where feasible,
  • temperature screenings and masks are mandatory to enter the premises,
  • extra cleaning shifts have been arranged.

Your contacts remain the same.

South Korea

The Korea CDC provided a set of detailed guidelines that communities and individuals should follow the "everyday life quarantine”, a quarantine scheme allowing people to engage in a certain level of economic and social activities while maintaining distance to slow the spread of COVID-19.

After the long holiday weekend (April 30 - Buddha’s Birthday, May 1 – Labor Day, May 5 – Children’s Day), the staff of Seoul office started to work 3 days at office and 2 days at home. The office was expected to return to normal working hours on May 18. 

However, due to the sudden spike in confirmed cases during the long holiday weekend in early May, Seoul office will continue to work 3 days at office and 2 days at home until the end of this month.


Bolloré Logistics Thailand operates as usual.
Alternate teams working arrangement (Team A & B working alternate date, site between Office and Home) are ready to be deployed if needed on short notice.
Lines from employee’s company desk telephone will be diverted to their personal mobile phones for employees who work from home.
Temperature screenings are strictly required for both visitors and employees before entering office area. Travel restriction from/to affected countries, and between branches.
Essential key suppliers listed and alternative suppliers list prepared if needed on short notice.


Bolloré Logistics Vietnam will continue to operate as usual. 
Split work arrangement in 2 Teams A and B will be planned and deployed within either this week or early next week on the latest. No official announcement from the Authorities yet.
All contacts are available via phone numbers and email. 




Bolloré Logistics has taken all the measures in this new stage to preserve the health of its employees and partners while ensuring its operational capacities.
Among the main actions implemented:
• Permanent communication with all our organizations in Europe and worldwide,
• Extensive deployment of telework for our operational teams with the use of dedicated IT equipment allowing secure remote work,
• Organization of Services with the implementation of a morning / evening rotation for the functions whose physical presence is essential,
• Implementation of a rotation of our staff on our hubs and our logistics sites over an extended time slot.
All employees remain operational and reachable by email and phone.  
In parallel, all the instructions dictated by the competent authorities have been put in place to contain the spread of the virus (raising employee awareness of barrier gestures, dispatch of masks to our regional hubs, provision of hydroalcoholic gel, strengthening of procedures for cleaning, travel ban, cancellation of participation in external events, use of teleconferences). These provisions are also transmitted to our subcontractors (carriers and service companies) and we ask them to comply with our instructions when they work on our premises.

France & French Overseas Territories

Home Office for our operational teams with IT equipment to secure our network.
Establishment of shifts for the activities whose presence is essential with a rotation of the teams. This measure is also applied to our hubs and logistics sites.

We deliver to our facilities all necessary material to protect our employees and maintain our activity.

The French Overseas Territories apply the measures announced by the French Government. A severe lockdown is now in force in French Guiana, West Indies, La Reunion, Mayotte, French Polynesia and New-Caledonia. 





Our 50% staff is working from home and the rest of the operational staff attending office. Warehouse and delivery operations are functioning as normal. 


Roster in place for all staffs and work from home in order to reduce the risk of contamination in the workplace. All are equipped with communication tools to support any business need. However, office remains open to meet the documentary requirement of customers.


Bolloré Logistics India is currently working mostly from home, however you could view the above “Region wise details” to know which office is working with what strength based on the permissions of the Local State Govt.

Necessary precautions being taken to ensure that the staff working on need basis have all sanitation materials in place along with Masks, hand sanitizers etc. We have received NOC from Police for some of our staff to work from office.


Complete Fast Jordan team is working remotely from home and employees required to attend port/airports are working reduced hours as required.


Bolloré Logistics’ agent employees almost 70 % are working from home and the rest of the operational staff attending office for operational needs in shifts.


Fast Bolloré Logistics has set up all employees with a way to connect to their e-mail and their work computers in order to operate from home daily. The office will remain open for staff rotation. With extra safety measures taken at the gate (temperature control for all entries + mask & gloves for any visitor with refusal of entry for any non-essential persons).


Accordingly, 50% of our staff members will be working from home while others will be working in office on shift basis.


Our WFH plan is as follow; Total staffs 33-staffs, KHI-16 staffs (12-WFM), LHE-15 staffs (11-WFM) 75%. Few staff members will reach office on need basis for some important tasks but will leave office as early as 02:00 pm.


70% of our office-based staff are now working from home in order to reduce the risk of contamination in the workplace. Non-essential personnel and visitors are not permitted entrance to the main office. Temperature monitoring is carried out twice daily for all staff still working in the office. In accordance with the latest Government advise up to 50% of employees will be permitted to return to their workplace effective July 1st however due to the sustained high infection rate in Qatar we will be operating at 30% only until further notice. This will be reviewed on a weekly basis and updated accordingly.

Saudi Arabia

Bahri Bolloré Logistics is working remotely since Thursday, 19 March 2020 for 14 days for all our offices (JED/RUH/DMM/JUB). 
To provide continued services to our esteemed customers – some of our teams will be working from office based on business requirements whereas most of us shall be working remotely from home. 
Ensuring that there will be no disruption in our services especially for import customs clearance & local delivery, we look forward to your continued support.

Sri Lanka

Bolloré Logistics Sri Lanka re-started the full operation with limited staffs at office (Roster Basis) while other staffs are working from home. Office premises will be opened from 10am to 4pm daily except weekends as per the Government instructions.

United Arab Emirates (UAE)

Bolloré Logistics UAE have resumed work from office for most staff staring 21st June 2020. Bolloré Logistics Dubai are considering staff with health issues, ladies who are in the family way and also with kids below 9 years continue to work from home. Appropriate precautionary measure like keeping safe distance etc. will be strictly followed. This is in line with the decision of the local authorities.
Air Freight

Bolloré Logistics now provides air charter solutions between Europe and China. 
Please refer to herewith air charter schedule and get in touch with your usual contact in Bolloré Logistics for further information.

Air cargo capacity between Europe and the United States is expected to be drastically reduced. Bolloré Logistics proposes alternate transport plans using regular flights from the United Kingdom, as well as freighter capacities and ad-hoc charter flights, to limit the impact on the supply chain of our clients.
Bolloré Logistics has put in place solutions to serve our customers ex Europe to US East and Gulf Coasts (JFK/ATL/IAH), Midwest and Canada (ORD/YYZ/YUL) as well as West Coast (LAX). These main airports will be used as gateways to serve the relevant regions.
Solutions are covering both Eastbound and Westbound.
Please refer to your usual contact in Bolloré Logistics for further information.

As COVID-19 continues to trigger tremendous disruption on supply chains, Bolloré Logistics Tanzania is proud to launch air charter solutions between China and Tanzania.

Find the schedule here.
For Airfreight Solutions please feel free to contact

Sea Freight

Express LCL service solution from Le Havre, France, to New York City, USA in 8 days.
Fast release via NYC. Click here to access the flyer.

Trains to and from China are currently still running on schedule.
We encourage you to be in touch with your respective sales or customer service representatives in order to address any specific enquiry you may have. Click here to access the flyer.
A generic e-mail address is also at your disposal:        

We encourage you to be in touch with your respective sales or customer service representatives in order to address any specific enquiry you may have.


Market Update